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- Tasks: Drive occupancy and optimise pricing for an exciting surf resort experience.
- Company: Join Lost Shore, Europe's largest inland surf destination with a vibrant community.
- Benefits: Real ownership of commercial performance in a dynamic, ambitious environment.
- Why this job: Shape a standout accommodation product in a lifestyle-led surf setting.
- Qualifications: Experience in hospitality with a strong commercial mindset and innovative approach.
- Other info: Exciting opportunity to work in a sport and lifestyle-focused venue.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Lost Shore is Europe’s largest inland surf destination, combining world‑class waves with accommodation, food & drink, and events. We’re building a true surf resort experience — not just a surf session, but a full stay, community, and destination. As we grow, accommodation is becoming a critical part of our commercial success, and we’re now looking for someone to take real ownership of this area of the business.
This is a commercial hospitality role, not just an operational one. You will be responsible for driving occupancy, optimising pricing, improving the guest journey, and working with marketing, surf, events, and F&B teams to turn stays into a core revenue stream. You’ll have genuine influence over performance and how the accommodation product is positioned and sold.
Key Responsibilities- Commercial & Revenue Performance
- Own accommodation occupancy, ADR and revenue targets
- Manage all booking channels (direct, OTAs, group bookings)
- Develop and manage pricing and yield strategies by season and demand
- Create and optimise stay packages with surf, events, and food & drink
- Marketing & Distribution
- Work with the marketing team to ensure accommodation is clearly promoted
- Improve OTA listings, photography, descriptions, and guest communications
- Develop group, corporate, and event‑related stay opportunities
- Guest Experience & Operations
- Oversee check‑in, guest communication, and on‑site experience
- Work closely with housekeeping and maintenance to protect standards
- Monitor reviews and feedback and lead improvements where needed
- Leadership & Collaboration
- Support and coordinate accommodation‑related staff and supervisors
- Work cross‑departmentally to align capacity, demand, and guest experience
What We’re Looking For
- Experience in hotels, hostels, resorts, serviced apartments, or similar
- Strong commercial mindset — comfortable with targets, data, and pricing
- Confident working across operations and marketing
- Proactive and innovative, able to identify and seize opportunities
- Organised, proactive, and guest‑focused
- Excited by experience‑led hospitality, sport, or destination venues
Revenue management experience is a huge plus, but attitude and commercial thinking matter just as much.
Why Join Lost Shore?
- Unique opportunity to shape and grow a standout accommodation product
- Real ownership and responsibility for commercial performance
- Dynamic, ambitious business with strong brand potential
- Work in an exciting surf, sport, and lifestyle‑led environment
How to Apply
Send your CV and a short note explaining why this role interests you and what you would bring to Lost Shore. Those progressing to the next stage may be contacted before the closing date, so we encourage you to apply early.
Head of Accommodation and Commercial Performance employer: Lost Shore
Contact Detail:
Lost Shore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Accommodation and Commercial Performance
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Lost Shore and its unique offerings. Understand their accommodation strategies and think about how your experience can enhance their guest journey. Show them you’re not just another candidate, but someone who truly gets their vision.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Head of Accommodation and Commercial Performance. Highlight your commercial mindset and any relevant experience in hospitality that makes you the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Lost Shore team. Let’s make waves together!
We think you need these skills to ace Head of Accommodation and Commercial Performance
Some tips for your application 🫡
Craft a Compelling CV: Make sure your CV highlights your experience in hospitality and commercial performance. We want to see how you've driven occupancy and revenue in previous roles, so don’t hold back on the details!
Personalise Your Note: When you write your short note, let us know why this role excites you! Share what unique skills or experiences you bring to the table that align with our vision at Lost Shore.
Show Off Your Data Skills: Since we’re all about optimising performance, mention any experience you have with data analysis or revenue management. We love candidates who can turn numbers into actionable insights!
Apply Early Through Our Website: Don’t wait until the last minute! Apply through our website as soon as you can. This way, you’ll be on our radar early, and we can’t wait to see what you’ve got!
How to prepare for a job interview at Lost Shore
✨Know Your Numbers
Make sure you’re familiar with key performance indicators like occupancy rates, average daily rate (ADR), and revenue targets. Being able to discuss these metrics confidently will show that you understand the commercial side of accommodation.
✨Showcase Your Experience
Prepare specific examples from your past roles in hospitality that demonstrate your ability to drive occupancy and optimise pricing. Highlight any innovative strategies you've implemented that improved guest experiences or increased revenue.
✨Collaborate Like a Pro
Since this role involves working across various teams, be ready to discuss how you’ve successfully collaborated with marketing, operations, and other departments in the past. Share examples of how teamwork led to successful outcomes.
✨Be Guest-Focused
Emphasise your commitment to enhancing the guest journey. Prepare to talk about how you’ve used guest feedback to make improvements and how you plan to ensure a top-notch experience at Lost Shore.
