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- Tasks: Drive occupancy and optimise pricing for a unique surf resort experience.
- Company: Join Lost Shore, Europe’s largest inland surf destination.
- Benefits: Real ownership of commercial performance in a dynamic environment.
- Why this job: Shape a standout accommodation product in an exciting lifestyle-led setting.
- Qualifications: Experience in hospitality with a strong commercial mindset.
- Other info: Opportunity to work cross-departmentally and influence guest experiences.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Lost Shore is Europe’s largest inland surf destination, combining world‑class waves with accommodation, food & drink, and events. We’re building a true surf resort experience — not just a surf session, but a full stay, community, and destination. As we grow, accommodation is becoming a critical part of our commercial success, and we’re now looking for someone to take real ownership of this area of the business.
This is a commercial hospitality role, not just an operational one. You will be responsible for driving occupancy, optimising pricing, improving the guest journey, and working with marketing, surf, events, and F&B teams to turn stays into a core revenue stream. You’ll have genuine influence over performance and how the accommodation product is positioned and sold.
Key Responsibilities- Commercial & Revenue Performance
- Own accommodation occupancy, ADR and revenue targets
- Manage all booking channels (direct, OTAs, group bookings)
- Develop and manage pricing and yield strategies by season and demand
- Create and optimise stay packages with surf, events, and food & drink
- Marketing & Distribution
- Work with the marketing team to ensure accommodation is clearly promoted
- Improve OTA listings, photography, descriptions, and guest communications
- Develop group, corporate, and event‑related stay opportunities
- Guest Experience & Operations
- Oversee check‑in, guest communication, and on‑site experience
- Work closely with housekeeping and maintenance to protect standards
- Monitor reviews and feedback and lead improvements where needed
- Leadership & Collaboration
- Support and coordinate accommodation‑related staff and supervisors
- Work cross‑departmentally to align capacity, demand, and guest experience
What We’re Looking For
- Experience in hotels, hostels, resorts, serviced apartments, or similar
- Strong commercial mindset — comfortable with targets, data, and pricing
- Confident working across operations and marketing
- Proactive and innovative, able to identify and seize opportunities
- Organised, proactive, and guest‑focused
- Excited by experience‑led hospitality, sport, or destination venues
- Revenue management experience is a huge plus, but attitude and commercial thinking matter just as much.
Why Join Lost Shore?
- Unique opportunity to shape and grow a standout accommodation product
- Real ownership and responsibility for commercial performance
- Dynamic, ambitious business with strong brand potential
- Work in an exciting surf, sport, and lifestyle‑led environment
How to Apply
Send your CV and a short note explaining why this role interests you and what you would bring to Lost Shore. Those progressing to the next stage may be contacted before the closing date, so we encourage you to apply early.
Head of Accommodation and Commercial Performance in Edinburgh employer: Lost Shore
Contact Detail:
Lost Shore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Accommodation and Commercial Performance in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality and surf culture shine through. Be genuine and share your ideas on how you can drive occupancy and enhance the guest experience at Lost Shore.
✨Tip Number 3
Do your homework! Research Lost Shore thoroughly before any interviews. Understand their brand, values, and what makes them unique in the surf resort scene. This will help you tailor your answers and show that you're truly interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Lost Shore team and ready to take ownership of the accommodation experience.
We think you need these skills to ace Head of Accommodation and Commercial Performance in Edinburgh
Some tips for your application 🫡
Show Your Passion: When you write your application, let your enthusiasm for the role and the surf lifestyle shine through. We want to see that you're genuinely excited about shaping the accommodation experience at Lost Shore!
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and commercial performance. We’re looking for someone who can drive occupancy and revenue, so showcase any achievements that demonstrate your skills in these areas.
Craft a Compelling Note: In your short note, explain why this role is a perfect fit for you. Be specific about what you can bring to the table and how your background aligns with our vision at Lost Shore. We love a good story!
Apply Early: Don’t wait until the last minute to submit your application! We might reach out to candidates before the closing date, so get your application in early through our website to increase your chances of standing out.
How to prepare for a job interview at Lost Shore
✨Know Your Numbers
Make sure you’re familiar with key performance indicators like occupancy rates, average daily rate (ADR), and revenue targets. Being able to discuss these metrics confidently will show that you have a strong commercial mindset, which is crucial for the role.
✨Showcase Your Experience
Prepare specific examples from your past roles in hospitality that demonstrate your ability to drive occupancy and optimise pricing. Highlight any innovative strategies you've implemented that improved guest experiences or increased revenue.
✨Collaborate Like a Pro
Since this role involves working across various departments, be ready to discuss how you’ve successfully collaborated with marketing, operations, and guest services in the past. Share examples of how you’ve aligned different teams to achieve common goals.
✨Be Guest-Focused
Emphasise your commitment to enhancing the guest journey. Prepare to talk about how you’ve used guest feedback to make improvements and how you plan to ensure a top-notch experience at Lost Shore.
