At a Glance
- Tasks: Deliver an amazing retail experience and help customers choose the right surf equipment.
- Company: Join Lost Shore Surf Resort, Scotland's premier surf destination with a vibrant atmosphere.
- Benefits: Flexible hours, fun work environment, and opportunities to learn about surfing.
- Other info: Dynamic team culture with a focus on inclusivity and support.
- Why this job: Be part of a unique surf paradise and connect with fellow surf enthusiasts.
- Qualifications: Experience in retail or customer service; passion for surfing is a must!
The predicted salary is between 9.9 - 12.1 £ per hour.
Retail Team Member (Part Time) Lost Shore Surf Resort Edinburgh, Scotland, United Kingdom About this position
About Lost Shore Surf Resort
Lost Shorehas brought a world-first and world-beating surf resort to the outskirts of the capital.
The largest inland wave pool in Europe, has arrived next to Europe’s largest indoor climbing arena, and is putting Scotland on the map for all the right reasons!
But it’s the range of other activities and leisure offerings that make us so special, offering something for everyone.
Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.
About the role
This role is 8 hours per week.
You will be responsible for delivering our retail experience and driving sales, which involves helping people understand our products and what's on offer; completing transactions and maintaining a clean and hygienic environment.
You'll also look after our board rental operation which will involve understanding the customers requirements and helping them choose the correct board to support these.
You will also be involved in helping to maintain this equipment.
As a Retail Team Member, you'll need to be flexible with your schedule. our resort operates seven days a week, and early morning, late evening and weekend work will be required.
Your commitment to the ensuring the resort's smooth operation during peak times is essential, and appreciated.
What you'll do
- Deliver the day to day Retail and Rental strategy in the Lost Shore Surf Shop.
- Play an active part of the team, helping to look after your colleagues and customers alike.
- You will deliver a top class visitor experience in the Lost Shore Shop.
This will involve stock management, visual merchandising, and helping to maintain a safe, clean shop floor.
- This role reports to the Retail Manager
Skills and Qualifications
You should have experience withing a high-volume retail or customer facing environment, with knowledge of surfing equipment and products.
We are willing to provide training for the right candidate, but a passion for surfing is non-negotiable!
- Ability to bring positive energy and enthusiasm to every day, staying organised, attentive to detail and committed to doing the best for our guests, even during busy periods
- Excellent interpersonal and communication skills, with the ability to build genuine connections and consistently deliver a warm, customer focussed service.
- Ability to contribute to a fun, inclusive and supportive team culture, demonstrating respect for diversity, ethical behaviour and a collaborative approach to work.
- Adaptability and resilience in a dynamic resort environment, with the ability to remain calm under pressure, and adjust to changing guest and operational needs.
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Retail Team Member (Part Time) employer: Lost Shore Surf Resort
Lost Shore Surf Resort is an exceptional employer, offering a vibrant work culture where teamwork and safety are paramount. Employees benefit from hands-on experience in a unique environment, with opportunities for professional growth and development while contributing to an unforgettable guest experience. Located in a stunning coastal setting, the resort provides a rewarding atmosphere that values both employee satisfaction and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Member (Part Time)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Lost Shore Surf Resort, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Team Member (Part Time)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Lost Shore Surf Resort that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Lost Shore Surf Resort will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Lost Shore Surf Resort and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Lost Shore Surf Resort
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Lost Shore Surf Resort, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Lost Shore Surf Resort!
