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- Tasks: Drive occupancy and optimise pricing for a unique surf resort experience.
- Company: Join Lost Shore, Europe’s largest inland surf destination.
- Benefits: Real ownership of commercial performance in a dynamic environment.
- Why this job: Shape a standout accommodation product in an exciting lifestyle-led setting.
- Qualifications: Experience in hospitality with a strong commercial mindset.
- Other info: Opportunity to work in a vibrant surf community and collaborate across teams.
The predicted salary is between 36000 - 60000 £ per year.
Lost Shore is Europe’s largest inland surf destination, combining world-class waves with accommodation, food & drink, and events. We’re building a true surf resort experience — not just a surf session, but a full stay, community, and destination. As we grow, accommodation is becoming a critical part of our commercial success, and we’re now looking for someone to take real ownership of this area of the business.
This is a commercial hospitality role, not just an operational one. You will be responsible for driving occupancy, optimising pricing, improving the guest journey, and working with marketing, surf, events, and F&B teams to turn stays into a core revenue stream. You’ll have genuine influence over performance and how the accommodation product is positioned and sold.
Key Responsibilities- Commercial & Revenue Performance
- Own accommodation occupancy, ADR and revenue targets
- Manage all booking channels (direct, OTAs, group bookings)
- Develop and manage pricing and yield strategies by season and demand
- Create and optimise stay packages with surf, events, and food & drink
- Marketing & Distribution
- Work with the marketing team to ensure accommodation is clearly promoted
- Improve OTA listings, photography, descriptions, and guest communications
- Develop group, corporate, and event-related stay opportunities
- Guest Experience & Operations
- Oversee check-in, guest communication, and on-site experience
- Work closely with housekeeping and maintenance to protect standards
- Monitor reviews and feedback and lead improvements where needed
- Leadership & Collaboration
- Support and coordinate accommodation-related staff and supervisors
- Work cross-departmentally to align capacity, demand, and guest experience
What We’re Looking For
- Experience in hotels, hostels, resorts, serviced apartments, or similar
- Strong commercial mindset — comfortable with targets, data, and pricing
- Confident working across operations and marketing
- Proactive and innovative, able to identify and seize opportunities
- Organised, proactive, and guest-focused
- Excited by experience-led hospitality, sport, or destination venues
Revenue management experience is a huge plus, but attitude and commercial thinking matter just as much.
Why Join Lost Shore?
- Unique opportunity to shape and grow a standout accommodation product
- Real ownership and responsibility for commercial performance
- Dynamic, ambitious business with strong brand potential
- Work in an exciting surf, sport, and lifestyle-led environment
How to Apply
Send your CV and a short note explaining why this role interests you and what you would bring to Lost Shore. Those progressing to the next stage may be contacted before the closing date, so we encourage you to apply early.
Head of Accommodation and Commercial Performance in Edinburgh employer: Lost Shore Surf Resort
Contact Detail:
Lost Shore Surf Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Accommodation and Commercial Performance in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Lost Shore and its unique offerings. Understand their accommodation strategies and think about how your experience can enhance their guest journey. Show them you’re not just another candidate, but someone who truly gets their vision.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly through our website. Express your interest in the Head of Accommodation and Commercial Performance role and share how you can drive occupancy and revenue. It shows initiative!
✨Tip Number 4
Follow up after interviews with a thank-you note. Mention something specific from your conversation that excited you about the role. It keeps you fresh in their minds and shows your enthusiasm for joining the Lost Shore team.
We think you need these skills to ace Head of Accommodation and Commercial Performance in Edinburgh
Some tips for your application 🫡
Craft a Compelling CV: Make sure your CV highlights your experience in hospitality and commercial performance. Tailor it to showcase how your skills align with the role at Lost Shore, especially in driving occupancy and optimising pricing.
Write a Personal Note: In your short note, express your genuine interest in the role and what excites you about working at Lost Shore. Share specific examples of how you can contribute to enhancing the guest journey and boosting revenue.
Showcase Your Commercial Mindset: Demonstrate your strong commercial mindset by including any relevant data or achievements from previous roles. Highlight your experience with revenue management and how you've successfully met targets in the past.
Apply Early!: Don’t wait until the last minute to submit your application. We might reach out to candidates before the closing date, so applying early gives you a better chance to stand out and show your enthusiasm for the position.
How to prepare for a job interview at Lost Shore Surf Resort
✨Know Your Numbers
Make sure you’re familiar with key metrics like occupancy rates, average daily rate (ADR), and revenue targets. Being able to discuss these figures confidently will show that you have a strong commercial mindset, which is crucial for the Head of Accommodation and Commercial Performance role.
✨Showcase Your Experience
Prepare specific examples from your past roles in hospitality that demonstrate your ability to drive occupancy and optimise pricing. Highlight any innovative strategies you've implemented that improved guest experiences or increased revenue, as this will resonate well with the interviewers.
✨Collaborate and Communicate
Since this role involves working cross-departmentally, be ready to discuss how you’ve successfully collaborated with marketing, operations, and other teams in the past. Share examples of how you’ve aligned different departments to enhance the guest journey and boost commercial performance.
✨Passion for Hospitality
Express your enthusiasm for experience-led hospitality and the surf lifestyle. Talk about what excites you about working in a dynamic environment like Lost Shore and how your personal interests align with their vision. This will help you stand out as a candidate who truly fits the company culture.
