At a Glance
- Tasks: Lead accommodation strategy, drive occupancy, and enhance guest experiences at Europe's largest surf destination.
- Company: Join Lost Shore, the ultimate surf resort blending waves, community, and unforgettable stays.
- Benefits: Competitive salary up to £55,000/year and a chance to shape a unique hospitality experience.
- Other info: Dynamic team atmosphere with opportunities for growth and innovation.
- Why this job: Take ownership of a standout accommodation product in an exciting, lifestyle-driven environment.
- Qualifications: Experience in hospitality with a strong commercial mindset and a passion for guest-focused service.
The predicted salary is between 39600 - 66000 £ per year.
About Lost Shore
Lost Shore is Europe's largest inland surf destination, combining world-class waves with accommodation, food & drink, and events. We're building a true surf resort experience — not just a surf session, but a full stay, community, and destination. As we grow, accommodation is becoming a critical part of our commercial success, and we're now looking for someone to take real ownership of this area of the business.
The Role
This is a commercial hospitality role, not just an operational one. You will be responsible for driving occupancy, optimising pricing, improving the guest journey, and working with marketing, surf, events, and F&B teams to turn stays into a core revenue stream. You'll have genuine influence over performance and how the accommodation product is positioned and sold.
Key Responsibilities
- Commercial & Revenue Performance
- Own accommodation occupancy, ADR and revenue targets
- Manage all booking channels (direct, OTAs, group bookings)
- Develop and manage pricing and yield strategies by season and demand
- Create and optimise stay packages with surf, events, and food & drink
- Marketing & Distribution
- Work with the marketing team to ensure accommodation is clearly promoted
- Improve OTA listings, photography, descriptions, and guest communications
- Develop group, corporate, and event-related stay opportunities
- Guest Experience & Operations
- Oversee check-in, guest communication, and on-site experience
- Work closely with housekeeping and maintenance to protect standards
- Monitor reviews and feedback and lead improvements where needed
- Leadership & Collaboration
- Support and coordinate accommodation-related staff and supervisors
- Work cross-departmentally to align capacity, demand, and guest experience
What We're Looking For
- Experience in hotels, hostels, resorts, serviced apartments, or similar
- Strong commercial mindset — comfortable with targets, data, and pricing
- Confident working across operations and marketing
- Proactive and innovative, able to identify and seize opportunities
- Organised, proactive, and guest-focused
- Excited by experience-led hospitality, sport, or destination venues
- Revenue management experience is a huge plus, but attitude and commercial thinking matter just as much.
Why Join Lost Shore?
- Unique opportunity to shape and grow a standout accommodation product
- Real ownership and responsibility for commercial performance
- Dynamic, ambitious business with strong brand potential
- Work in an exciting surf, sport, and lifestyle-led environment
Salary: Up to £55,000/year
How to Apply
Send your CV and a short note explaining why this role interests you and what you would bring to Lost Shore.
Closing Date: 14th February 2026
Those progressing to the next stage may be contacted before the closing date, so we encourage you to apply early.
Head of Accommodation in Edinburgh employer: Lost Shore Surf Resort
At Lost Shore, we pride ourselves on being a dynamic and ambitious employer that offers a unique opportunity to shape the future of our accommodation product in a vibrant surf resort environment. Our collaborative work culture fosters innovation and personal growth, allowing you to take real ownership of your role while enjoying the benefits of working in a lifestyle-led destination. With competitive salaries and a focus on employee development, we are committed to creating a rewarding experience for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Accommodation in Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lost Shore Surf Resort. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lost Shore Surf Resort
Don't be shy about reaching out to Lost Shore Surf Resort directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Accommodation in Edinburgh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lost Shore Surf Resort and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lost Shore Surf Resort
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
