The Hotel
Curio Collection by Hilton is a global set of remarkable upper upscale hotels handpicked for their unique character and personality; each one a part of the fabric of the city it calls home. Lost Property is the seventh Curio Collection hotel opened in London.
Located on Ludgate Hill, just on the corner of St Paul’s Cathedral, one of the most iconic London landmarks, Lost Property hotel has 145 bedrooms, a restaurant and bar called Found, a coffee house called Tattle, and a gym.
Our Found restaurant has been nominated for the World Culinary Awards in the Best New Restaurant category and shortlisted for the Best F&B Marketing Campaign at HMA, Hotel Marketing Awards. The hotel has also won Boutique Hotel of the Year in London title at the Travel & Hospitality Awards 2024.
What we offer
- Staff rate across all Hilton brands and across the Dominus hotel portfolio
- Your Inspirational Stay – a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply)
- Additional annual leave entitlement based on length of service
- Impact Day, paid day to support your charity of choice
- Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
- Staff events and recognition schemes
- Access to Employee Assistance Program (EAP)
- Season Travel Ticket Loan
- Cycle To Work Scheme
- Refer A Friend Scheme – get rewarded when they join the team
- A collaborative team culture where people thrive together and a place where you can be your true authentic self
Key responsibilities
As Shift Engineer, you will support the Maintenance Manager and Senior Shift Engineer in ensuring the hotel is maintained to the highest standards at all times, providing a safe, fully operational, and well-presented environment for both guests and team members. You will carry out planned and reactive maintenance across the property, supporting compliance, operational efficiency, and guest satisfaction while contributing to energy conservation and cost control initiatives. You will embody Dominus and Curio Collection by Hilton’s values across the People, Quality, Profit, and Green KPIs.
People
- Demonstrate strong working knowledge of mechanical and electrical systems across all Front of House and Back of House areas.
- Work effectively both independently and as part of the wider Maintenance and hotel team.
- Remain calm, courteous, and guest-focused at all times, particularly when responding to urgent issues.
- Communicate effectively with other departments regarding engineering matters that affect operations and guest experience.
Quality
- Carry out maintenance and repair work promptly and to a high standard to ensure excellent guest and team member experience.
- Respond efficiently to all maintenance requests and emergencies.
- Liaise closely with Housekeeping to coordinate and prioritise room and public area maintenance.
- Comply with all statutory health & safety procedures and company policies at all times.
- Use appropriate PPE during all maintenance activities.
- Follow the hotel’s planned preventative maintenance (PPM) programme and COSHH regulations, including correct storage of hazardous substances.
- Monitor plant rooms daily in line with maintenance manuals and procedures.
- Keep accurate maintenance records and handover notes for the next shift
- Maintain tools, equipment, and work areas in safe and good condition.
- Keep technical knowledge and training up to date.
- Support the implementation of energy conservation initiatives and sustainability practices.
Profit
- Reduce major maintenance and external call-out costs by carrying out effective routine preventative maintenance.
- Repair equipment where possible rather than replacing, in line with cost-control objectives.
- Support the Maintenance Manager with energy-saving targets and environmentally sustainable initiatives.
Other
- Demonstrate flexibility with ad-hoc duties and cross-departmental collaboration.
- Carry out all other reasonable tasks assigned by Maintenance Manager and hotel management.
About you
- Strong technical aptitude with good interpersonal and communication skills
- Proven experience as a Shift Engineer or in a similar engineering role within a hotel environment or similar
- Technical knowledge of building systems
- Excellent time management and teamwork abilities
- Basic knowledge of PPM, HVAC, electrical systems, plumbing, carpentry, painting and Legionella control
- Sense of urgency with a proactive and solutions-driven approach
If you would like to join a people focused team in a unique hotel, please do get in touch! We look forward to hearing from you.
Shift Engineer in London employer: Lost Property St. Paul's
Curio Collection by Hilton offers an exceptional work environment where employees are valued and encouraged to thrive. With a focus on collaboration and authenticity, team members enjoy unique benefits such as additional annual leave based on service length, development opportunities across a prestigious hotel portfolio, and the chance to participate in meaningful community support through Impact Days. Located in the heart of London, working at Lost Property not only provides a vibrant atmosphere but also the opportunity to be part of a celebrated hotel that prioritises employee growth and recognition.
