At a Glance
- Tasks: Welcome guests, recommend food and drinks, and create memorable experiences.
- Company: Join the unique Lost Property hotel, part of the Curio Collection by Hilton.
- Benefits: Paid charity day, extra leave, staff events, and development opportunities.
- Other info: Collaborative culture where you can be your authentic self and thrive.
- Why this job: Be part of a vibrant team in an award-winning restaurant and make lasting memories.
- Qualifications: 1 year of experience in hospitality, bubbly personality, and passion for customer service.
The predicted salary is between 11.7 - 14.3 £ per hour.
About the hotel
Curio Collection by Hilton is a global set of remarkable upper upscale hotels handpicked for their unique character and personality; each one a part of the fabric of the city it calls home. Lost Property is the seventh Curio Collection hotel opened in London. Located on Ludgate Hill, just on the corner of St Paul’s cathedral, one of the most iconic London landmarks, Lost Property hotel has 145 bedrooms, a restaurant and bar called Found, a coffee house called Tattle, and a gym. Our Found restaurant has been nominated for the World Culinary Awards in the Best New Restaurant category and shortlisted for the Best F&B Marketing Campaign at HMA, Hotel Marketing Awards. The hotel has also won Boutique Hotel of the Year in London title at the Travel & Hospitality Awards 2024.
What we offer
- Impact Day, paid day to support your charity of choice
- Additional annual leave entitlement based on length of service
- Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
- Staff events and recognition schemes
- Access to Employee Assistance Program (EAP)
- A collaborative team culture where people thrive together and a place where you can be your true authentic self
About the role
Memories of a special food & beverage experience come from many places. The sights, sounds, scents and, importantly, service. Within this role you'll welcome our guests, recommend food and drink, make their choice of beverage and help ensure a seamless experience. By tailoring each guest's experience to their unique tastes, you'll create memories as delightful as the dishes and drinks you'll serve. You’ll be responsible for managing your own section and taking and delivering orders within this. Additionally, you’ll work as part of a larger team, support your peers when they require assistance and ensure all pre/post shift duties are completed.
About You
- Experience within a similar environment with an outgoing, bubbly personality
- Knowledge of beverages and classic cocktails
- Minimum 1 year of experience working as a waiter/waitress
- Passion for customer service, with your own unique flare, and a ‘can-do' attitude
- Ability to remain calm and work under pressure
- High standards of cleanliness with a smart professional appearance
- Proactive and organised, flexible & adaptable to complete routine and non-routine tasks
- The ability to work on your own and as part of a team
If you would like to join a people-focused team in a unique hotel, please do get in touch! We look forward to hearing from you.
F&B Operative (casual) in London employer: Lost Property St. Paul's
Curio Collection by Hilton offers an exceptional work environment where employees are valued and encouraged to thrive. With a focus on collaboration and authenticity, team members enjoy unique benefits such as additional annual leave based on service length, development opportunities across a prestigious hotel portfolio, and the chance to participate in meaningful community support through Impact Days. Located in the heart of London, working at Lost Property not only provides a vibrant atmosphere but also the opportunity to be part of a celebrated hotel that prioritises employee growth and recognition.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Operative (casual) in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lost Property St. Paul's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lost Property St. Paul's
Don't be shy about reaching out to Lost Property St. Paul's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Operative (casual) in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lost Property St. Paul's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lost Property St. Paul's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
