At a Glance
- Tasks: Welcome guests, recommend food and drinks, and create memorable experiences.
- Company: Join the unique Lost Property hotel, part of the Curio Collection by Hilton.
- Benefits: Paid charity day, extra leave, staff events, and development opportunities.
- Other info: Collaborative culture where you can be your authentic self and thrive.
- Why this job: Be part of a vibrant team in an award-winning restaurant and make lasting memories.
- Qualifications: 1 year of experience in hospitality, bubbly personality, and passion for customer service.
The predicted salary is between 11.7 - 14.3 £ per hour.
About the hotel
Curio Collection by Hilton is a global set of remarkable upper upscale hotels handpicked for their unique character and personality; each one a part of the fabric of the city it calls home. Lost Property is the seventh Curio Collection hotel opened in London. Located on Ludgate Hill, just on the corner of St Paul’s cathedral, one of the most iconic London landmarks, Lost Property hotel has 145 bedrooms, a restaurant and bar called Found, a coffee house called Tattle, and a gym. Our Found restaurant has been nominated for the World Culinary Awards in the Best New Restaurant category and shortlisted for the Best F&B Marketing Campaign at HMA, Hotel Marketing Awards. The hotel has also won Boutique Hotel of the Year in London title at the Travel & Hospitality Awards 2024.
What we offer
- Impact Day, paid day to support your charity of choice
- Additional annual leave entitlement based on length of service
- Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
- Staff events and recognition schemes
- Access to Employee Assistance Program (EAP)
- A collaborative team culture where people thrive together and a place where you can be your true authentic self
About the role
Memories of a special food & beverage experience come from many places. The sights, sounds, scents and, importantly, service. Within this role you'll welcome our guests, recommend food and drink, make their choice of beverage and help ensure a seamless experience. By tailoring each guest's experience to their unique tastes, you'll create memories as delightful as the dishes and drinks you'll serve. You’ll be responsible for managing your own section and taking and delivering orders within this. Additionally, you’ll work as part of a larger team, support your peers when they require assistance and ensure all pre/post shift duties are completed.
About You
- Experience within a similar environment with an outgoing, bubbly personality
- Knowledge of beverages and classic cocktails
- Minimum 1 year of experience working as a waiter/waitress
- Passion for customer service, with your own unique flare, and a ‘can-do' attitude
- Ability to remain calm and work under pressure
- High standards of cleanliness with a smart professional appearance
- Proactive and organised, flexible & adaptable to complete routine and non-routine tasks
- The ability to work on your own and as part of a team
If you would like to join a people-focused team in a unique hotel, please do get in touch! We look forward to hearing from you.
F&B Operative (casual) in London employer: Lost Property St. Paul's
Curio Collection by Hilton offers an exceptional work environment where employees are valued and encouraged to thrive. With a focus on collaboration and authenticity, team members enjoy unique benefits such as additional annual leave based on service length, development opportunities across a prestigious hotel portfolio, and the chance to participate in meaningful community support through Impact Days. Located in the heart of London, working at Lost Property not only provides a vibrant atmosphere but also the opportunity to be part of a celebrated hotel that prioritises employee growth and recognition.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Operative (casual) in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Lost Property St. Paul's and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace F&B Operative (casual) in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Lost Property St. Paul's that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Lost Property St. Paul's.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Lost Property St. Paul's get a sense of who you are beyond your experience!
How to prepare for a job interview at Lost Property St. Paul's
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Lost Property St. Paul's and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
