Assistant Restaurant & Bar General Manager in London

About the hotel

Curio Collection by Hilton is a global set of remarkable upper upscale hotels handpicked for their unique character and personality; each one a part of the fabric of the city it calls home. Lost Property is the seventh Curio Collection hotel opened in London.

Located on Ludgate Hill, just on the corner of St Paul’s cathedral, one of the most iconic London landmarks, Lost Property hotel has 145 bedrooms, a restaurant and bar called Found, a coffee house called Tattle, and a gym.

Our Found restaurant has been nominated for the World Culinary Awards in the Best New Restaurant category and shortlisted for the Best F&B Marketing Campaign at HMA, Hotel Marketing Awards. The hotel has also won Boutique Hotel of the Year in London title at the Travel & Hospitality Awards 2024.

What we offer

• Staff rate across all Hilton brands and across the Dominus hotel portfolio
• Your Inspirational Stay – a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply)
• Additional annual leave entitlement based on length of service
• Impact Day, paid day to support your charity of choice
• Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
• Staff events and recognition schemes
• Access to Employee Assistance Program (EAP)
• Season Travel Ticket Loan
• Cycle To Work Scheme
• Refer A Friend Scheme – get rewarded when they join the team
• A collaborative team culture where people thrive together and a place where you can be your true authentic self

About the role

As Assistant Restaurant & Bar General Manager at Lost Property St. Paul's, you will support the Restaurant & Bar General Manager in leading the hotel's Food & Beverage operation, ensuring exceptional guest experiences, strong team performance and commercial success across all outlets. In this hands-on leadership role, you will oversee daily operations and provide direction and support to the Café Manager, Breakfast Manager, F&B Supervisors and wider team, working closely with the Head Chef and Kitchen team to maintain consistently high standards of food, beverage and service. You will play a key role in developing a positive, high-performing team culture, driving guest satisfaction and supporting the achievement of departmental revenue, profitability and operational objectives, while ensuring Hilton brand standards and compliance requirements are consistently maintained.

Key Responsibilities

As Assistant Restaurant & Bar General Manager at Lost Property St. Paul's, you will support the Restaurant & Bar General Manager in leading the hotel's Food & Beverage operation, ensuring exceptional guest experiences, strong team performance and commercial success across all outlets.

In this hands-on leadership role, you will oversee daily operations and provide direction and support to the Café Manager, Breakfast Manager, F&B Supervisors and wider team, working closely with the Head Chef and Kitchen team to maintain consistently high standards of food, beverage and service.

You will play a key role in developing a positive, high-performing team culture, driving guest satisfaction and supporting the achievement of departmental revenue, profitability and operational objectives, while ensuring Hilton brand standards and compliance requirements are consistently maintained.

Key Responsibilities

• Support the Restaurant & Bar General Manager in overseeing the day-to-day Food & Beverage operation, ensuring exceptional service and operational efficiency across all outlets.
• Lead, coach and develop the F&B management and supervisory teams, driving accountability, engagement and high performance.
• Maintain a visible, hands-on presence across the operation, supporting service delivery and responding effectively to operational challenges.
• Oversee guest satisfaction and service recovery, addressing feedback and implementing improvements to enhance the guest experience.
• Work closely with the Head Chef and Kitchen team to ensure excellent food quality, presentation and seamless service.
• Support recruitment, onboarding, training and performance management across the department.
• Monitor departmental performance against budgets and KPIs, identifying opportunities to maximise revenue and profitability.
• Oversee labour productivity, stock management, purchasing and cost controls, minimising waste and improving operational efficiency.
• Drive upselling, promotional initiatives and other opportunities to increase Food & Beverage revenue.
• Ensure compliance with Hilton brand standards, Food Safety, Health & Safety and all relevant hotel policies and procedures.
• Support the Restaurant & Bar General Manager with departmental planning, operational improvements and the delivery of business objectives.

About you

• Previous experience in a similarFood & Beverage management or supervisory role within an upscale hotel, restaurant or similar hospitality environment.
• Proven leadership experience, with the ability to coach, motivate and develop managers, supervisors and wider teams.
• Passionate about delivering exceptional guest experiences, with strong food and beverage knowledge and a hands-on approach.
• Commercially aware, with experience managing departmental budgets, labour costs, stock control and performance targets.
• Excellent communication and interpersonal skills, with the confidence to build relationships across departments and resolve guest concerns effectively.
• Organised, proactive and solutions-focused, with the ability to manage competing priorities and remain calm under pressure.
• Positive, adaptable and accountable, with a commitment to maintaining high standards and developing a collaborative team culture.
• Previous experience within a Hilton-branded hotel would be an advantage.

If you would like to join a people focused team in a unique hotel, please do get in touch! We look forward to hearing from you.