At a Glance
- Tasks: Assist guests with reservations and provide exceptional customer service.
- Company: Curio Collection by Hilton, known for unique and upscale hotels.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Be part of a dynamic environment with a focus on guest experience.
- Why this job: Join a vibrant team in a stunning hotel near iconic landmarks.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
About the hotel Curio Collection by Hilton is a global set of remarkable upper upscale hotels handpicked for their unique character and personality; each one a part of the fabric of the city it calls home. Lost Property is the seventh Curio Collection hotel opened in London. Located on Ludgate Hill, just on the corner of St Pauls cathedral, one of the most iconic London landmarks, Lost Property hotel has 145 bedrooms, a restaurant and bar called Found, a coffee house called Tattle, and a gym.
Our Found restaurant has been nominated for the World Culinary Awards in the Best New Restaurant category.
Reservations Agent employer: Lost Property, St Paul's - Curio Collection by Hilton
At Curio Collection by Hilton, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and creativity. Our team members enjoy comprehensive benefits, opportunities for professional growth, and the chance to work in a stunning location at Lost Property hotel, right next to St Paul's Cathedral, where they can be part of a dynamic environment that values their contributions and fosters career advancement.
Contact Details:
Lost Property, St Paul's - Curio Collection by Hilton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reservations Agent
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Curio Collection hotels. A friendly chat can open doors and give you insider info about the Reservations Agent role.
✨Tip Number 2
Show your passion for the hotel and its unique character. When you get the chance to interview, share what excites you about Lost Property and how you can contribute to its vibrant atmosphere.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and reservations. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Curio Collection family.
We think you need these skills to ace Reservations Agent
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your unique character shine through! We want to see who you are beyond just your qualifications. Make it personal and relatable, just like our hotels.
Tailor Your Application:Make sure to customise your application for the Reservations Agent role. Highlight relevant experience and skills that match what we're looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and fluff; instead, focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lost Property, St Paul's - Curio Collection by Hilton
✨Know Your Hotel
Familiarise yourself with the Curio Collection and specifically Lost Property. Understand its unique character, location, and offerings. This will show your genuine interest and help you connect your skills to the hotel's ethos.
✨Showcase Your Customer Service Skills
As a Reservations Agent, you'll be the first point of contact for guests. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle inquiries and resolve issues efficiently.
✨Practice Common Interview Questions
Anticipate questions related to reservations systems, handling difficult customers, and working under pressure. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally, reflecting the upscale nature of the hotel. This shows that you understand the brand and are serious about the role.
