At a Glance
- Tasks: Assist guests with reservations and provide exceptional customer service.
- Company: Curio Collection by Hilton, known for unique and upscale hotels.
- Benefits: Competitive pay, flexible hours, and employee discounts at hotels worldwide.
- Other info: Opportunity to grow within a global hotel brand.
- Why this job: Join a vibrant team in a stunning location and enhance guest experiences.
- Qualifications: Strong communication skills and a passion for hospitality.
About the hotel
Curio Collection by Hilton is a global set of remarkable upper upscale hotels handpicked for their unique character and personality; each one a part of the fabric of the city it calls home. Lost Property is the seventh Curio Collection hotel opened in London. Located on Ludgate Hill, just on the corner of St Pauls cathedral, one of the most iconic London landmarks.
Reservations Agent in London employer: Lost Property, St Paul's - Curio Collection by Hilton
Curio Collection by Hilton offers a vibrant work environment where employees are encouraged to embrace their individuality while contributing to the unique character of each hotel. With a strong focus on employee growth and development, team members benefit from comprehensive training programmes and opportunities for career advancement within a globally recognised brand. Located in the heart of London, the hotel provides a dynamic setting that fosters creativity and collaboration, making it an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
Lost Property, St Paul's - Curio Collection by Hilton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reservations Agent in London
✨Tip Number 1
Research the hotel and its unique character. Knowing about Lost Property and its location near St Paul’s Cathedral can help you connect with the interviewers and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! As a Reservations Agent, you'll need to be clear and friendly. Try role-playing with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Network with current or former employees of Curio Collection hotels. They can provide insider tips on what the company values and what it’s like to work there, giving you an edge in your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Reservations Agent in London
Some tips for your application 🫡
Show Your Personality:When applying for the Reservations Agent role, let your unique character shine through. We want to see how you can bring your own flair to our team, just like our hotels have their own distinct personalities.
Tailor Your Application:Make sure to customise your CV and cover letter for this specific role. Highlight your relevant experience in hospitality and customer service, as we’re looking for someone who understands the importance of creating memorable guest experiences.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lost Property, St Paul's - Curio Collection by Hilton
✨Know Your Hotel
Familiarise yourself with the Curio Collection by Hilton and specifically Lost Property. Understand its unique character, location, and what sets it apart from other hotels. This knowledge will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Reservations Agent, you'll be the first point of contact for guests. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond to ensure customer satisfaction.
✨Practice Common Interview Questions
Anticipate questions related to reservations systems, handling difficult customers, and your availability. Practising your responses will help you feel more confident and articulate during the interview. Consider doing mock interviews with a friend or family member.
✨Dress the Part
First impressions matter! Dress smartly and professionally, reflecting the upscale nature of the hotel. A polished appearance will demonstrate your seriousness about the role and respect for the company’s image.
