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- Tasks: Join our Bar and Waiting team to create memorable experiences for guests.
- Company: Award-winning pub company that values its people and culture.
- Benefits: 30% off meals, flexible hours, and exciting discounts.
- Other info: Great career pathways and support for personal development.
- Why this job: Master the art of hospitality while having fun and making friends.
- Qualifications: No experience needed; just bring your passion and personality!
We’re on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Bar and Waiting team you’ll:
Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionate about providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you:
Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
You’ll be joining a pub company that’s been voted \”Best Pub Employer (501+ Employees)\” at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our ÂŁ4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
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Bar and Waiting Staff employer: Lost & Found (92588)
Contact Detail:
Lost & Found (92588) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff
✨Tip Number 1
Get to know the pub culture! Spend some time in local pubs, chat with staff, and soak up the atmosphere. This will help you understand what makes a great bar and waiting experience, and you'll have some real-life examples to share during your interview.
✨Tip Number 2
Practice your people skills! Whether it’s striking up a conversation with friends or volunteering at events, the more you engage with others, the more comfortable you’ll be when it comes to serving customers. Remember, it’s all about creating those memorable moments!
✨Tip Number 3
Show your passion for hospitality! When you apply through our website, make sure to highlight any relevant experiences or interests that showcase your enthusiasm for food and drink. We love seeing candidates who are genuinely excited about joining our team!
✨Tip Number 4
Be ready to learn and adapt! In the hospitality world, things can change quickly. Show us that you’re flexible and eager to pick up new skills. Whether it’s mastering the perfect pint or upselling our delicious menu items, we want to see your willingness to grow with us!
We think you need these skills to ace Bar and Waiting Staff
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our pubs.
Tailor Your Application: Make sure to tailor your application to the Bar and Waiting role. Highlight any relevant experience or skills, even if it’s from a different field. We love seeing how your background can contribute to creating those memorable moments for our guests!
Be Enthusiastic: Express your enthusiasm for the role and the hospitality industry in your application. We’re looking for team members who are passionate about providing brilliant customer service and creating a welcoming atmosphere, so let that excitement come through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company while you’re there!
How to prepare for a job interview at Lost & Found (92588)
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offered at the pub. Being able to discuss specific dishes or drinks shows your enthusiasm and readiness to engage with customers. Plus, it’ll help you answer questions about upselling and customer service.
✨Show Off Your People Skills
Since this role is all about creating memorable moments for guests, be prepared to share examples of how you've provided excellent customer service in the past. If you're new to hospitality, think of times when you've helped someone or worked well in a team. This will demonstrate your potential to thrive in a busy pub environment.
✨Embrace the Pub Culture
Research the pub's atmosphere and values. During the interview, express why you’re excited about working in a vibrant and welcoming environment. Showing that you understand and appreciate the pub culture can set you apart from other candidates who may not have done their homework.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about career progression opportunities, training programmes, or what a typical shift looks like. Asking insightful questions shows your genuine interest in the role and helps you determine if it's the right fit for you.