At a Glance
- Tasks: Lead the night team, ensuring exceptional service and guest satisfaction.
- Company: L’oscar London, a luxurious boutique hotel in a historic setting.
- Benefits: Competitive salary, unique work environment, and opportunities for personal growth.
- Other info: Join a dynamic team in a prestigious hotel with a focus on personalised service.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 28103 - 34348 £ per year.
At L’oscar London, we believe luxury is personal.
Set within a Grade II listed former Baptist church in the heart of London, L’oscar is an intimate five-star boutique hotel where historic architecture, theatrical interiors and highly personalised service come together.
Our approach is warm, discreet and intuitive.
We anticipate our guests’ needs, create a sense of home within a sophisticated setting, and strive to make every stay memorable.
As part of Michel Reybier Hospitality, our service philosophy is guided by seven values: Entrepreneurship Agility Well-being Competence Rethinking Luxury Tailor-made Emotion The Role We are looking for an experienced and confident Night Manager to join our Front Office team.
Reporting to the Front Office Manager, you will take responsibility for the smooth running of L’oscar throughout the night, ensuring our guests receive the same exceptional, personalised service at every hour.
As the senior presence on property overnight, you will lead the night team, oversee Front Office operations, respond to guest needs and ensure the safety, security and presentation of the hotel.
You will be hands-on, visible and proactive, using your judgement to resolve challenges and create memorable guest experiences.
This is a role for someone who takes genuine pride in luxury hospitality, enjoys being present with guests and colleagues, and is comfortable taking ownership when working independently.
Key Responsibilities Deliver warm, discreet and highly personalised service throughout the night.
Maintain a strong presence across the hotel, welcoming guests and anticipating their needs.
Handle guest requests, enquiries and complaints with professionalism, empathy and sound judgement.
Use your knowledge of the hotel and its facilities to personalise recommendations and identify opportunities to enhance the guest experience.
Promote and cross-sell L’oscar’s accommodation, Food
Night Manager employer: L'oscar London
L'oscar London is an exceptional employer that offers a vibrant work culture focused on luxury and excellence in the hospitality industry. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while working in a prestigious environment that values creativity and collaboration. With a commitment to delivering outstanding client experiences, L'oscar London provides a unique platform for those passionate about luxury events to thrive and make a meaningful impact.
