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For Companies At a Glance
- Tasks: Welcome guests and manage reservations for a seamless dining experience.
- Company: Exciting new restaurant opening in Mayfair, inspired by Japanese hospitality.
- Benefits: Competitive salary, service charge, staff meals, and career development opportunities.
- Why this job: Be part of a flagship opening and shape memorable guest experiences.
- Qualifications: Experience in fine-dining and a passion for exceptional service.
- Other info: Join a supportive team with ongoing training and wellness initiatives.
The predicted salary is between 2000 - 2800 £ per month.
Location: 30 Upper Grosvenor Street, Mayfair
About MA/NA
Opening in early 2026 in Mayfair, MA/NA is inspired by the Japanese belief that every ingredient holds an invisible energy shaped by nature and human craft. Mana is a spiritual force that is felt rather than seen. It transforms emotion into experience, and a meal into memory. MA/NA will offer a seamless connection between restaurant and bar. Refined Japanese dishes will sit alongside a world-class cocktail, wine and sake programme. Cocktails flow naturally into dinner, and dinner returns to drinks. Every detail — from service and design to sound and light — is intentional and celebrates the extraordinary within the simple.
The Role
As Host / Hostess at MA/NA, you will be the first and last point of connection for our guests, setting the tone for the entire experience. With warmth, composure and attention to detail, you will guide guests from arrival to departure, ensuring every welcome feels calm, personal and considered. Working closely with the Restaurant Manager and service team, you will manage reservations, seating flow and guest communication, helping to create a seamless and emotionally intelligent journey. This role is ideal for someone who understands that hospitality begins before a guest sits at the table — and lingers long after they leave.
Key Responsibilities
- Welcome guests with warmth, presence and professionalism
- Manage reservations and seating plans to ensure smooth service flow
- Coordinate arrivals, walk-ins and waiting times with clarity and grace
- Communicate closely with the restaurant and bar teams to optimise table timing
- Anticipate guest needs and preferences, offering thoughtful, personalised service
- Maintain an immaculate entrance, host desk and reception area
- Handle guest enquiries, special requests and farewells with confidence and care
- Support service briefings and daily preparation alongside management
What We Are Looking For
- Proven experience as a Host / Hostess in a fine-dining or luxury hospitality environment
- Strong understanding of refined guest service and etiquette
- Excellent communication and interpersonal skills
- Calm, polished and confident under pressure
- Organised, detail-oriented and proactive
- Genuine warmth and natural hospitality instincts
- Interest in Japanese culture, cuisine or hospitality philosophy
- Passion for contributing to a high-profile new opening
What We Offer
- Competitive salary and service charge
- Opportunity to be part of a flagship opening within the Thesleff Group
- Work alongside world-class chefs, sommeliers and hospitality professionals
- Ongoing training, development and career progression opportunities
- Staff meals, wellness initiatives and a supportive, creative environment
Join the MA/NA Opening Team
If you believe a welcome should feel effortless, sincere and meaningful — and you want to help shape an experience where first impressions truly matter — we would love to hear from you.
Host/Hostess - New Opening in London employer: Los Mochis
Contact Detail:
Los Mochis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host/Hostess - New Opening in London
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll past MA/NA and soak in the vibe. Understanding the atmosphere and what makes it special will help you connect with the team and show your genuine interest.
✨Tip Number 2
Practice your warm welcome! As a Host/Hostess, your first impression is key. Try rehearsing how you'd greet guests with warmth and professionalism. It’ll help you feel more confident when it counts!
✨Tip Number 3
Show off your communication skills! During your interactions, be clear and engaging. Whether it's discussing reservations or chatting about the menu, let your personality shine through to demonstrate your hospitality instincts.
✨Tip Number 4
Apply through our website! We love seeing candidates who are proactive. By applying directly, you’ll not only streamline your application but also show us you’re serious about joining the MA/NA family.
We think you need these skills to ace Host/Hostess - New Opening in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application specifically for the Host/Hostess role at MA/NA. Highlight your experience in fine-dining and how it aligns with our vision of creating memorable guest experiences.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at MA/NA.
How to prepare for a job interview at Los Mochis
✨Know Your Venue
Before the interview, do some research on MA/NA and its unique concept. Understand the Japanese philosophy behind their cuisine and hospitality. This will not only impress your interviewers but also show that you’re genuinely interested in being part of their team.
✨Showcase Your Warmth
As a Host/Hostess, your role is all about creating a welcoming atmosphere. During the interview, demonstrate your natural hospitality instincts. Practice greeting your interviewers with warmth and confidence, as if they were guests arriving at the restaurant.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle various guest situations. Think of examples from your past experience where you managed reservations, dealt with difficult guests, or coordinated service flow. Be ready to explain how you ensured a seamless experience.
✨Dress to Impress
Since this is a fine-dining environment, your appearance matters. Dress smartly and professionally for the interview. This reflects your understanding of the role and the importance of presentation in the hospitality industry.
