At a Glance
- Tasks: Lead the reception team and ensure exceptional guest experiences at our flagship restaurant.
- Company: Join Los Mochis, a vibrant Pan-Pacific restaurant elevating London's dining scene.
- Benefits: Enjoy private medical insurance, paid sick leave, study support, and free meals on duty.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of an award-winning team and make a real impact in hospitality.
- Qualifications: Strong leadership skills and a passion for guest care and hospitality.
The predicted salary is between 60000 - 60000 £ per year.
Los Mochis City is seeking an outstanding Reception Manager to support our flagship restaurant in the heart of the City. Our flagship is elevating the London dining scene in a stunning 14,000 sq ft restaurant on the rooftop of 100 Liverpool Street. Los Mochis City is our second location in London following the success of the highly acclaimed Los Mochis Notting Hill.
Our Reception Manager will oversee the reception team and direct the team in their duties and responsibilities. You will play a pivotal role in achieving strategic departmental goals, especially in the area of guest satisfaction. If you are a guest care guru with a can-do attitude, bags of personality and a passion for hospitality and looking to take the next step in your career, we invite you to apply for this exciting opportunity. Join our award-winning team and contribute to the creation of an exceptional hospitality group.
About Us: Los Mochis is the ultimate Pan-Pacific contemporary Mexican Japanese restaurant, mixing Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness and Mexican flavours with Japanese techniques. The team behind this brand come with years of successful experience and is part of an award-winning international team. If you are a friendly and personable individual who loves hospitality, people, and food as much as we do and is looking for a great working environment with a like-minded, passionate team, then join our successful, award-winning brigade.
Key Responsibilities:
- Manages daily reception shift operations and ensures compliance with all restaurant policies, standards and procedures.
- Provide the leadership, vision and direction to bring together and prioritise the departmental goals in an efficient and effective way.
- Drive innovation and continuous improvement, striving for excellence in every member and guest interaction.
- An enthusiastic and proactive person who is happy and confident working in all areas of the front of house.
- A hands-on, natural leader who can recruit, train and develop the reception team.
- Able to work with integrity, excellent attention to detail and strong communication skills.
- Maximise covers and seating allocations.
- Smooth door to table and way-out operations between floor and host team.
- Select, train, evaluate, lead, motivate, coach, and discipline reception team members.
Benefits include:
- Private medical insurance.
- Paid sick leave.
- Study support scheme.
- Free meals while on duty.
- 50% off when visiting the restaurant with family.
Reception Manager - Los Mochis London City employer: Los Mochis London City
Los Mochis London City is an exceptional employer, offering a vibrant work culture that celebrates creativity and innovation in the hospitality industry. With competitive benefits such as private medical insurance, paid sick leave, and a supportive study scheme, employees are encouraged to grow and thrive within a passionate team dedicated to delivering outstanding guest experiences. Located in the heart of London, our flagship restaurant provides a unique opportunity to be part of a dynamic environment where your contributions directly impact the success of a renowned dining destination.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager - Los Mochis London City
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Los Mochis. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up in style! If you can, visit the restaurant and soak up the atmosphere. This not only gives you a feel for the place but also shows your genuine interest when you chat with the team.
✨Tip Number 3
Prepare for the interview by thinking about how you can elevate guest satisfaction. Bring examples of how you've done this in the past, and be ready to share your vision for the reception team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our award-winning team at Los Mochis.
We think you need these skills to ace Reception Manager - Los Mochis London City
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject some of your unique flair into your cover letter and CV. Remember, we’re all about hospitality and people, so a friendly tone goes a long way.
Tailor Your Application:Make sure to tailor your application specifically for the Reception Manager role at Los Mochis. Highlight your relevant experience in managing teams and guest satisfaction. We love seeing how your skills align with our vision, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary to highlight your key skills and experiences, making it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our amazing team and what we stand for!
How to prepare for a job interview at Los Mochis London City
✨Know the Brand Inside Out
Before your interview, dive deep into Los Mochis' unique blend of Mexican and Japanese cuisine. Familiarise yourself with their menu, values, and what sets them apart in the London dining scene. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved guest satisfaction. Highlighting these skills will demonstrate that you're ready to take on this pivotal role.
✨Emphasise Guest Care Expertise
Since the role focuses heavily on guest satisfaction, be ready to discuss your approach to providing exceptional service. Share specific instances where you went above and beyond for guests, and how you plan to instil that same passion in your team at Los Mochis.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the restaurant's goals, team dynamics, and expectations for the Reception Manager role. This shows your enthusiasm and helps you gauge if it's the right fit for you as well.
