Restaurant Manager - Los Mochis London City

Los Mochis City is seeking an outstanding Restaurant Manager to support our flagship restaurant in the heart of the City. Our flagship is elevating the London dining scene in a stunning 14,000 sq ft restaurant on the rooftop of 100 Liverpool Street. Los Mochis City is our second location in London following the success of the highly acclaimed Los Mochis Notting Hill. If you have an entrepreneurial spirit, a can-do attitude, bags of personality and a passion for hospitality and looking to take the next step in your career, we invite you to apply for this exciting opportunity. Join our award-winning team and contribute to the creation of an exceptional hospitality group.

The ideal candidate will possess exceptional leadership abilities and a strong passion for delivering outstanding customer service.

About us: Los Mochis is the ultimate Pan-Pacific contemporary Mexican-Japanese restaurant, mixing Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness and Mexican flavours with Japanese techniques. The team behind this brand come with years of successful experience and is part of an award-winning international team. If you are a friendly and personable individual who loves hospitality, people, and food as much as we do and is looking for a great working environment with a like-minded, passionate team, then join our successful, award-winning brigade.

Key Responsibilities:

• Support the development and implementation of effective strategies to enhance customer satisfaction, increase sales, and maximise profitability.
• Recruit, train, and motivate a high-performing team, ensuring they consistently deliver exceptional service and uphold Los Mochis' standards.
• Create and maintain a positive work environment, fostering teamwork, open communication, and professional development opportunities for staff.
• Monitor and maintain inventory levels, ensuring optimal stock levels are maintained while minimising waste and controlling costs.
• Ensure compliance with all health and safety regulations, maintaining a clean and safe working environment for staff and customers.
• Handle customer inquiries, complaints, and feedback promptly and professionally, striving to resolve issues to the customer's satisfaction.
• Stay updated on industry trends, competitor activities, and customer preferences to identify opportunities for improvement and innovation.

Benefits include:

• Private medical insurance.
• Paid sick leave.
• Study support scheme.
• Free meals while on duty.
• 50% off when visiting the restaurant with family & friends.
• People-focused culture.
• Further career development and growth as the restaurant group expands.

Requirements/skills:

• Proven experience as a Restaurant Manager or a similar role, preferably in a Michelin or high-end background.
• Strong leadership skills, with the ability to inspire and motivate a diverse team to achieve exceptional results.
• Excellent customer service skills, with a genuine passion for providing an outstanding dining experience.
• Exceptional communication and interpersonal skills, with the ability to effectively interact with staff, customers, and suppliers.
• Strong problem-solving and decision-making abilities, with a proactive and hands-on approach to resolving issues.
• Ability to work in a fast-paced environment, multitask, and prioritise tasks effectively.
• Proficiency in using restaurant management software and point-of-sale (POS) systems.
• Flexibility to work evenings, weekends, and holidays as required.

Los Mochis is an equal opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.