At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional service at our rooftop restaurant.
- Company: Join Los Mochis, a trend-setting restaurant blending Mexican and Japanese cuisines.
- Benefits: Enjoy private healthcare, study support, free meals, and 50% discount for friends and family.
- Other info: Opportunities for career progression and ongoing training in a people-focused culture.
- Why this job: Be part of a dynamic team and elevate the London dining scene with stunning views.
- Qualifications: Experience in high-quality restaurants and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Los Mochis is seeking an exceptional Head Waiter / Head Waitress to join our flagship rooftop restaurant at 100 Liverpool Street, elevating the London dining scene from the 9th floor. The venue spans 14,000 sq ft, including a 3,000 sq ft outdoor terrace with stunning views of the City. Los Mochis City is our second London location following the highly acclaimed Los Mochis Notting Hill.
The Role
As Head Waiter / Head Waitress, you will play a key leadership role within the front-of-house team, supporting management in the smooth operation of lunch and dinner services. You will lead by example on the floor, ensuring exceptional service standards, motivating the team, and delivering a memorable guest experience at all times. You will work closely with the Restaurant Management, Bar, and Kitchen teams to maintain consistency, efficiency, and excellence across all service periods.
Rate of Pay
£12.21 per hour House Pay £4.79 – £5.79 per hour Tronc + Excess Tronc + Credit Card Tips
About Us
From Tokyo to Tulum, Los Mochis is the global pioneer of pairing Mexican and Japanese cuisines, combining the vibrancy, passion, and heat of Mexico with the elegance and precision of Japan. Our leadership team brings years of international, award-winning experience, and we are proud to foster a dynamic, people-focused culture. If you are passionate about hospitality, leadership, and delivering world-class service, this is an exciting opportunity to grow with a fast-expanding and trend-setting restaurant group.
Key Responsibilities
- Lead and supervise the section teams during service
- Ensure service standards and brand values are consistently upheld
- Support training, coaching, and development of team members
- Act as a point of contact for guests, ensuring a warm and personalised experience
- Maintain excellent product knowledge of food and beverages
- Assist management with daily operations and service flow
Requirements
- Previous experience as a Senior Waiter / Head Waiter in a high-quality, fast-paced restaurant
- Strong leadership and communication skills
- Impeccable attention to detail
- Passion for hospitality and guest experience
- Ability to lead by example and take full ownership of your section
- Confident English communication skills with a willingness to learn
- Strong organisational skills and ability to follow standards
- Drive, ambition, and a desire to progress within the business
- Proof of right to work in the UK (pre-settled or settled status)
Benefits Include
- Private healthcare after successful completion of probation
- Study support scheme
- Free meals while on duty
- Clear career progression within a fast-growing restaurant group
- 50% staff discount when dining with family & friends
- People-focused and inclusive company culture
- Ongoing training and internal development opportunities
- Fantastic staff events
If you are a confident leader with a passion for hospitality and a desire to grow within an ambitious, award-winning brand, we would love to hear from you. Los Mochis is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or any other protected status.
Head Waiter/ess in London employer: Los Mochis London City
Los Mochis City is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee growth and development. As part of a fast-expanding restaurant group, you will benefit from ongoing training opportunities, private healthcare, and a clear path for career progression, all while enjoying the stunning views from our flagship rooftop restaurant in London. Join us to be part of a dynamic team that values passion for hospitality and delivers world-class service.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/ess in London
✨Tip Number 1
Get to know the restaurant scene in London! Visit places like Los Mochis and chat with staff. This shows your passion for hospitality and gives you insider info that can help you stand out.
✨Tip Number 2
Network, network, network! Attend industry events or join hospitality groups on social media. You never know who might have a lead on a Head Waiter/ess position or can give you a recommendation.
✨Tip Number 3
When you apply, make sure to highlight your leadership skills and experience in high-quality restaurants. Use specific examples of how you've motivated teams or improved service standards in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Los Mochis.
We think you need these skills to ace Head Waiter/ess in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to exceptional service and how you’ve made a difference in previous roles.
Tailor Your Application:Make sure to customise your CV and cover letter for the Head Waiter/ess position at Los Mochis. Highlight relevant experience and skills that align with the job description, especially your leadership abilities and attention to detail.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while maintaining professionalism.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Los Mochis London City
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu at Los Mochis. Understand the unique blend of Mexican and Japanese cuisines they offer. This will not only impress the interviewers but also show your genuine interest in the restaurant's concept.
✨Showcase Your Leadership Skills
As a Head Waiter/ess, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will highlight your capability to motivate and manage staff effectively.
✨Emphasise Guest Experience
Los Mochis values exceptional guest experiences. Be ready to discuss how you’ve gone above and beyond for customers in previous roles. Share specific stories that illustrate your commitment to hospitality and creating memorable dining experiences.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the restaurant’s future plans, training opportunities, or how they maintain their high service standards. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
