At a Glance
- Tasks: Lead the reception team and ensure exceptional guest experiences at our stunning rooftop restaurant.
- Company: Join Los Mochis, a vibrant fusion of Mexican and Japanese cuisines in London.
- Benefits: Enjoy private healthcare, career progression, free meals, and 50% off for friends and family.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of an award-winning team and elevate the London dining scene.
- Qualifications: Experience in hospitality with strong customer service and leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
Head Host/ess - London
Los Mochis is seeking an outstanding Head Host/Receptionist to support one of the biggest and most talked about new openings of 2024.
Our flagship elevates the London dining scene in a stunning restaurant & outdoor terrace on the rooftop of 100 Liverpool Street.
Los Mochis City is our second location in London following the opening of the highly acclaimed Los Mochis Notting Hill.
Our Head Host will assist the Reception Manager in overseeing the reception team.
The Head Host will play a pivotal role in the achievement of strategic departmental goals, especially in the area of guest satisfaction.
If you are a guest care guru with a can-do attitude, bags of personality and a passion for hospitality and looking to take the next step in your career, we invite you to apply for this exciting opportunity.
Join our award-winning team and contribute to the creation of an exceptional hospitality group.
About us
From Tokyo to Tulum, Los Mochis restaurant is the global pioneer of pairing Mexican & Japanese cuisines, showing off the vibrancy, passion, and heat of Mexico whilst celebrating the cool elegance and precision of Japan.
The team behind this brand come with years of successful experience and is part of an award-winning international team.
If you are a friendly and personable individual who loves hospitality, people, and food as much as we do and is looking for a great working environment with a like-minded, passionate team, then join our successful, award-winning brigade.
Key Responsibilities
- Manages daily reception shift operations and ensures compliance with all restaurant policies, standards and procedures.
- Provide the leadership, vision and direction to bring together and prioritise the departmental goals in an efficient and effective way.
- Drive innovation and continuous improvement, striving for excellence in every member and guest interaction.
- An enthusiastic and proactive person who is happy and confident working in all areas of the front of house.
- A hands-on, natural leader who can recruit, train and develop the reception team.
- Able to work with integrity, excellent attention to detail and strong communication skills.
- Maximise covers and seating allocations. Smooth door to table and way-out operations between floor and host team.
- Select, train, evaluate, lead, motivate, coach, and discipline reception team members.
Benefits include
- Private health care after you complete your probation
- Study support scheme
- Free meals while on duty
- Career progression within a fast-growing restaurant group
- 50% off when visiting the restaurant with family & friends
- People-focused culture
- Internal training and career development
- Fantastic staff events
Requirements/skills
- Proven experience as a Head Host/Receptionist or similar role, preferably in a high-volume, upscale dining establishment.
- Exceptional customer service skills and a genuine passion for providing an outstanding dining experience.
- Strong organisational and time management skills, with the ability to multitask and prioritise effectively.
- Strong problem-solving and decision-making abilities, with a proactive and hands-on approach to resolving issues.
- Professional use of Open Table is essential
- As a Head Hostess we would love you to have
- Proven experience working in a fast-paced, high-quality restaurant environment, ideally in a front-of-house leadership or hosting role.
- Exceptional attention to detail, ensuring a seamless guest experience from arrival to departure.
- A genuine passion for the hospitality industry and delivering outstanding customer service.
- Strong English communication skills, both verbal and written, with a professional and approachable manner.
- Committed to upholding and enforcing service and presentation standards throughout the front-of-house team.
- A driven and ambitious attitude, with a proactive approach to learning and professional growth.
- Must have the legal right to work in the UK or hold pre-settled/settled status.
If you are a dedicated and results-driven individual with a passion for the restaurant industry, we invite you to apply for the position of Head Receptionist at Los Mochis City.
Los Mochis is an equal opportunity employer committed to diversity and inclusion within the workplace.
We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.
Head Host/ess - London employer: Los Mochis London City
Los Mochis London City is an exceptional employer, offering a vibrant work culture that celebrates creativity and culinary excellence. As a Sushi Chef de Partie, you will not only hone your skills in a unique fusion kitchen but also benefit from mentorship opportunities and career advancement in the heart of London, where the dynamic atmosphere enhances both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Head Host/ess - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Los Mochis London City. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Los Mochis London City
Don't be shy about reaching out to Los Mochis London City directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Host/ess - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Los Mochis London City and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Los Mochis London City
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
