Assistant Reception Manager - London

Assistant Reception Manager - London

London Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Los Mochis London City

At a Glance

  • Tasks: Support the reception team and ensure exceptional guest experiences in a vibrant restaurant.
  • Company: Join Los Mochis, a unique Pan-Pacific dining destination in London.
  • Benefits: Enjoy private medical insurance, paid sick leave, and free meals on duty.
  • Other info: Dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of an award-winning team and elevate your hospitality career.
  • Qualifications: Experience in a similar role with a passion for outstanding customer service.

The predicted salary is between 31500 - 38500 £ per year.

Assistant Reception Manager - London Los Mochis City is seeking an outstanding Assistant Reception Manager to support our flagship restaurant in the heart of the City.

Our flagship is elevating the London dining scene in a stunning 14,000 sq ft restaurant on the rooftop of 100 Liverpool Street.

Our Assistant Reception Manager will support the Reception Manager in overseeing the reception team and assist in directing the team in their duties and responsibilities.

You will play a pivotal role in delivering departmental objectives, particularly in the area of guest satisfaction and smooth front-of-house operations.

If you are a guest care guru with a can-do attitude, bags of personality and a passion for hospitality and looking to take the next step in your career, we invite you to apply for this exciting opportunity.

Join our award-winning team and contribute to the creation of an exceptional hospitality group.

About Us Los Mochis is the ultimate Pan-Pacific contemporary Mexican Japanese restaurant, mixing Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness and Mexican flavours with Japanese techniques.

The team behind this brand come with years of successful experience and is part of an award-winning international team.

If you are a friendly and personable individual who loves hospitality, people, and food as much as we do and is looking for a great working environment with a like-minded, passionate team, then join our successful, award-winning brigade.

Key

Responsibilities: Support daily reception shift operations and ensure compliance with all restaurant policies, standards and procedures.

Assist the Reception Manager with leadership, vision and direction to prioritise departmental goals in an efficient and effective way.

Drive innovation and continuous improvement, striving for excellence in every member and guest interaction.

An enthusiastic and proactive person who is happy and confident working in all areas of the front of house.

A hands-on, natural leader who supports the recruitment, training and development of the reception team.

Able to work with integrity, excellent attention to detail and strong communication skills.

Assist in maximising covers and seating allocations.

Ensure smooth door-to-table and way-out operations between floor and host teams.

Support the selection, training, evaluation, motivation and coaching of reception team members.

Benefits include: Private medical insurance.

Paid sick leave.

Study support scheme.

Free meals while on duty. 50% off when visiting the restaurant with family & friends.

People-focused culture.

Further career development and growth as the restaurant group expands.

Requirements / Skills: Proven experience as an Assistant Reception Manager or similar role, preferably in a high-volume, upscale dining establishment.

Exceptional customer service skills and a genuine passion for providing an outstanding dining experience.

Strong organisational and time management skills, with the ability to multitask and prioritise effectively.

Strong problem-solving and decision-making abilities, with a proactive and hands-on approach to resolving issues.

Thesleff Group is an equal-opportunity employer committed to diversity and inclusion within the workplace.

We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.41bf1e1f-b16b-4260-a40a-17c77a06fd15

Assistant Reception Manager - London employer: Los Mochis London City

Los Mochis London City is an exceptional employer, offering a vibrant work culture that celebrates creativity and culinary excellence. As a Sushi Chef de Partie, you will not only hone your skills in a unique fusion kitchen but also benefit from mentorship opportunities and career advancement in the heart of London, where the dynamic atmosphere enhances both personal and professional growth.

Los Mochis London City

Contact Details:

Los Mochis London City Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Reception Manager - London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Los Mochis London City. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Los Mochis London City

Don't be shy about reaching out to Los Mochis London City directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant Reception Manager - London

Customer Service Skills
Leadership
Team Management
Organisational Skills
Time Management
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Los Mochis London City and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Los Mochis London City

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!