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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and enhance customer satisfaction.
- Company: Join Los Mochis, a unique Pan-Pacific contemporary restaurant blending Mexican and Japanese cultures.
- Benefits: Enjoy a vibrant work environment with opportunities for professional growth and development.
- Why this job: Be part of an award-winning team and make a real impact in the hospitality industry.
- Qualifications: Proven leadership skills and a passion for outstanding customer service are essential.
- Other info: Flexible hours and a fast-paced environment perfect for those who thrive on excitement.
The predicted salary is between 36000 - 60000 £ per year.
Support the development and implementation of effective strategies to enhance customer satisfaction, increase sales, and maximise profitability.
Responsibilities
- Recruit, train, and motivate a high-performing team, ensuring they consistently deliver exceptional service and uphold Los Mochis' standards.
- Create and maintain a positive work environment, fostering teamwork, open communication, and professional development opportunities for staff.
- Monitor and maintain inventory levels, ensuring optimal stock levels are maintained while minimising waste and controlling costs.
- Ensure compliance with all health and safety regulations, maintaining a clean and safe working environment for staff and customers.
- Handle customer inquiries, complaints, and feedback promptly and professionally, striving to resolve issues to the customer's satisfaction.
- Stay updated on industry trends, competitor activities, and customer preferences to identify opportunities for improvement and innovation.
Qualifications
- The ideal candidate will possess exceptional leadership abilities, a strong passion for delivering outstanding customer service.
- Proven experience as a Restaurant Manager or a similar role, preferably in a Michelin or high-end background.
- Strong leadership skills, with the ability to inspire and motivate a diverse team to achieve exceptional results.
- Excellent customer service skills, with a genuine passion for providing an outstanding dining experience.
- Exceptional communication and interpersonal skills, with the ability to effectively interact with staff, customers, and suppliers.
- Strong problem-solving and decision-making abilities, with a proactive and hands-on approach to resolving issues.
- Ability to work in a fast-paced environment, multitask, and prioritise tasks effectively.
- Proficiency in using restaurant management software and point-of-sale (POS) systems.
- Flexibility to work evenings, weekends, and holidays as required.
Los Mochis is the ultimate Pan-Pacific contemporary Mexican-Japanese restaurant, mixing Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness and Mexican flavours with Japanese techniques. The team behind this brand come with years of successful experience and is part of an award-winning international team. If you are a friendly and personable individual who loves hospitality, people, and food as much as we do and is looking for a great working environment with a like-minded, passionate team, then join our successful, award-winning brigade.
Restaurant Manager - Los Mochis London City in City of Westminster employer: Los Mochis London City
Contact Detail:
Los Mochis London City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager - Los Mochis London City in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Restaurant Manager role. You never know who might have the inside scoop on an opening at Los Mochis!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've motivated teams or turned customer complaints into positive experiences. We love candidates who can connect with our values!
✨Tip Number 3
Do your homework! Research Los Mochis and understand our unique blend of Mexican and Japanese cuisine. Being knowledgeable about our menu and ethos will impress us and show that you’re genuinely interested in being part of our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our award-winning brigade. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Restaurant Manager - Los Mochis London City in City of Westminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you love delivering outstanding customer service and creating memorable dining experiences.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience as a Restaurant Manager. Focus on your leadership skills and any achievements in previous roles that align with our values at Los Mochis.
Be Personable: We’re all about teamwork and communication, so don’t be afraid to let your personality come through in your application. Share a bit about yourself and why you’d be a great fit for our vibrant team!
Apply Through Our Website: For the best chance of joining our award-winning brigade, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Los Mochis London City
✨Know Your Stuff
Before the interview, dive deep into Los Mochis' menu and concept. Familiarise yourself with their unique blend of Mexican and Japanese cuisine. This will not only show your genuine interest but also help you discuss how you can enhance customer satisfaction and drive sales.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully recruited, trained, or motivated a team. Highlight specific instances where your leadership made a difference in service quality or team morale. This will demonstrate your ability to inspire and manage a high-performing team.
✨Be Ready for Problem-Solving
Think of scenarios where you've handled customer complaints or operational challenges. Be prepared to discuss your approach to resolving issues effectively and maintaining a positive dining experience. This will showcase your proactive mindset and decision-making skills.
✨Stay Current with Trends
Research the latest trends in the restaurant industry, especially those related to customer preferences and competitor activities. Bring up any insights during the interview to show that you're not just reactive but also forward-thinking, ready to innovate and improve the restaurant's offerings.
