At a Glance
- Tasks: Lead the reception team and ensure exceptional guest experiences at our flagship restaurant.
- Company: Join Los Mochis City, a vibrant Pan-Pacific dining destination in London.
- Benefits: Enjoy private medical insurance, paid sick leave, and free meals on duty.
- Other info: Dynamic work environment with opportunities for career growth and development.
- Why this job: Be part of an award-winning team and elevate the London dining scene.
- Qualifications: Experience in hospitality with strong customer service and leadership skills.
The predicted salary is between 60000 - 60000 € per year.
All candidates should make sure to read the following job description and information carefully before applying.
Los Mochis City is seeking for an outstanding Reception Manager to support our flagship restaurant in the heart of the City. Our flagship is elevating the London dining scene in a stunning 14,000 sq ft restaurant on the rooftop of 100 Liverpool Street. Los Mochis City is our second location in London following the success of the highly acclaimed Los Mochis Notting Hill.
Our Reception Manager will oversee the reception team and direct the team in their duties and responsibilities. You will play a pivotal role in achieving strategic departmental goals, especially in the area of guest satisfaction. If you are a guest care guru with a can-do attitude, bags of personality and a passion for hospitality and looking to take the next step in your career, we invite you to apply for this exciting opportunity. Join our award-winning team and contribute to the creation of an exceptional hospitality group.
About Us: Los Mochis is the ultimate Pan-Pacific contemporary Mexican Japanese restaurant, mixing Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness and Mexican flavours with Japanese techniques. The team behind this brand come with years of successful experience and is part of an award-winning international team. If you are a friendly and personable individual who loves hospitality, people, and food as much as we do and is looking for a great working environment with a like-minded, passionate team, then join our successful, award-winning brigade.
Key Responsibilities:
- Manages daily reception shift operations and ensures compliance with all restaurant policies, standards and procedures.
- Provide the leadership, vision and direction to bring together and prioritise the departmental goals in an efficient and effective way.
- Drive innovation and continuous improvement, striving for excellence in every member and guest interaction.
- An enthusiastic and proactive person who is happy and confident working in all areas of the front of house.
- A hands-on, natural leader who can recruit, train and develop the reception team.
- Able to work with integrity, excellent attention to detail and strong communication skills.
- Maximise covers and seating allocations. Smooth door to table and way-out operations between floor and host team.
- Select, train, evaluate, lead, motivate, coach, and discipline reception team members.
Benefits include:
- Private medical insurance.
- Paid sick leave.
- Study support scheme.
- Free meals while on duty.
- 50% off when visiting the restaurant with family & friends.
- People-focused culture.
- Further career development and growth as the restaurant group expands.
Requirements/skills:
- Proven experience as an Assistant Reception Manager or similar role, preferably in a high-volume, upscale dining establishment.
- Exceptional customer service skills and a genuine passion for providing an outstanding dining experience.
- Strong organisational and time management skills, with the ability to multitask and prioritise effectively.
- Strong problem-solving and decision-making abilities, with a proactive and hands-on approach to resolving issues.
The sleff Group is an equal-opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.
Reception Manager employer: Los Mochis City
Los Mochis City is an exceptional employer, offering a vibrant work culture in the heart of London that celebrates diversity and inclusion. With competitive benefits such as private medical insurance, paid sick leave, and opportunities for career development, employees are supported in their growth while enjoying a dynamic environment alongside a passionate team. Join us at our stunning rooftop restaurant, where your contributions will help elevate the dining experience and create lasting memories for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reception Manager role. You never know who might have the inside scoop on an opening at a fab place like Los Mochis!
✨Tip Number 2
Show up in style! If you can, visit the restaurant before applying. Get a feel for the vibe and chat with the staff. This not only shows your genuine interest but also gives you some great talking points for your interview.
✨Tip Number 3
Prepare for the spotlight! Brush up on your guest service skills and think of examples where you've gone above and beyond. Being a guest care guru is all about those personal touches, so be ready to share your stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our award-winning team at Los Mochis City!
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read the job description carefully. It’s important to understand what we’re looking for in a Reception Manager so you can tailor your application to highlight your relevant experience and skills.
Show Off Your Personality:We want to see your personality shine through in your application! Don’t be afraid to let us know about your passion for hospitality and how you connect with guests. A friendly and personable approach is key in this role.
Highlight Relevant Experience:Make sure to emphasise any previous experience you have in similar roles, especially in high-volume dining establishments. We’re looking for someone who can lead a team and ensure guest satisfaction, so share those experiences that showcase your leadership skills.
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application will go straight to us, and we can review it promptly. Plus, it shows you’re keen on joining our team at Los Mochis City!
How to prepare for a job interview at Los Mochis City
✨Know the Restaurant Inside Out
Before your interview, make sure to research Los Mochis City thoroughly. Familiarise yourself with their menu, values, and the unique blend of Mexican and Japanese cuisine they offer. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved guest satisfaction. Be ready to discuss how you can bring that same energy to the reception team.
✨Emphasise Customer Service Excellence
Los Mochis is all about providing an outstanding dining experience. Be prepared to share specific instances where you've gone above and beyond for guests. Highlight your customer service philosophy and how it aligns with the restaurant's commitment to guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about the restaurant's future plans, team dynamics, or how they measure success in guest satisfaction. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
