At a Glance
- Tasks: Lead the reception team and ensure exceptional guest experiences at our flagship restaurant.
- Company: Join Los Mochis City, a vibrant Pan-Pacific restaurant elevating London's dining scene.
- Benefits: Enjoy private medical insurance, paid sick leave, and 50% off meals with friends.
- Other info: Dynamic work environment with opportunities for career growth and development.
- Why this job: Be part of an award-winning team and make a real impact in hospitality.
- Qualifications: Experience in a similar role with strong customer service and leadership skills.
The predicted salary is between 50000 - 60000 € per year.
Los Mochis City is seeking an outstanding Reception Manager to support our flagship restaurant in the heart of the City. Our flagship is elevating the London dining scene in a stunning 14,000 sq ft restaurant on the rooftop of 100 Liverpool Street. Los Mochis City is our second location in London following the success of the highly acclaimed Los Mochis Notting Hill.
Our Reception Manager will oversee the reception team and direct the team in their duties and responsibilities. You will play a pivotal role in achieving strategic departmental goals, especially in the area of guest satisfaction. If you are a guest care guru with a can-do attitude, bags of personality and a passion for hospitality and looking to take the next step in your career, we invite you to apply for this exciting opportunity. Join our award-winning team and contribute to the creation of an exceptional hospitality group.
About Us: Los Mochis is the ultimate Pan-Pacific contemporary Mexican Japanese restaurant, mixing Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness and Mexican flavours with Japanese techniques. The team behind this brand comes with years of successful experience and is part of an award-winning international team. If you are a friendly and personable individual who loves hospitality, people, and food as much as we do and is looking for a great working environment with a like-minded, passionate team, then join our successful, award-winning brigade.
Key Responsibilities:- Manages daily reception shift operations and ensures compliance with all restaurant policies, standards and procedures.
- Provide the leadership, vision and direction to bring together and prioritise the departmental goals in an efficient and effective way.
- Drive innovation and continuous improvement, striving for excellence in every member and guest interaction.
- An enthusiastic and proactive person who is happy and confident working in all areas of the front of house.
- A hands-on, natural leader who can recruit, train and develop the reception team.
- Able to work with integrity, excellent attention to detail and strong communication skills.
- Maximise covers and seating allocations.
- Smooth door to table and way-out operations between floor and host team.
- Select, train, evaluate, lead, motivate, coach, and discipline reception team members.
- Private medical insurance.
- Paid sick leave.
- Study support scheme.
- Free meals while on duty.
- 50% off when visiting the restaurant with family & friends.
- People-focused culture.
- Further career development and growth as the restaurant group expands.
- Proven experience as an Assistant Reception Manager or similar role, preferably in a high-volume, upscale dining establishment.
- Exceptional customer service skills and a genuine passion for providing an outstanding dining experience.
- Strong organisational and time management skills, with the ability to multitask and prioritise effectively.
- Strong problem-solving and decision-making abilities, with a proactive and hands-on approach to resolving issues.
The sleff Group is an equal-opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.
Reception Manager in London employer: Los Mochis City
Los Mochis City is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee development. With competitive benefits such as private medical insurance, paid sick leave, and a supportive environment for career growth, our team thrives in a dynamic setting that celebrates diversity and innovation. Join us at our stunning flagship restaurant in the heart of London, where your passion for hospitality will be nurtured and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reception Manager role. You never know who might have the inside scoop on an opening at a fabulous restaurant like Los Mochis!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for hospitality shine through. Remember, they’re looking for someone who can lead a team and create an amazing guest experience.
✨Tip Number 3
Prepare for those interviews! Research Los Mochis and understand their unique blend of Mexican and Japanese cuisine. Being knowledgeable about their brand will show that you’re genuinely interested and ready to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our award-winning team and contributing to the vibrant atmosphere at Los Mochis City.
We think you need these skills to ace Reception Manager in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and your can-do attitude. Remember, we’re looking for someone who fits in with our vibrant team!
Tailor Your Application:Make sure to tailor your application specifically for the Reception Manager role at Los Mochis City. Highlight your relevant experience and skills that align with the job description. This shows us that you’ve done your homework and are genuinely interested in joining our award-winning team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills, making it easier for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it gives you a chance to explore more about our amazing restaurant and what we stand for!
How to prepare for a job interview at Los Mochis City
✨Know the Venue Inside Out
Before your interview, make sure you know all about Los Mochis City and its unique blend of Mexican and Japanese cuisine. Familiarise yourself with their menu, the restaurant's vibe, and any recent news or events. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved guest satisfaction. Highlight your hands-on approach and how you motivate others to achieve their best.
✨Demonstrate Your Customer Service Passion
Los Mochis values exceptional customer service, so be ready to discuss your philosophy on guest care. Share specific instances where you've gone above and beyond for customers, and how you handle difficult situations. This will illustrate your commitment to creating outstanding dining experiences.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the restaurant's goals, team dynamics, or how they measure guest satisfaction. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
