People Operations Partner

Location: London (Fitzrovia) - In office 4 days a week

Role Purpose

We're hiring a People Operations Partner to support the day‑to‑day running of Lorum's people function in the UK and EU. The role sits at the heart of our people operations, managing employee lifecycles, right‑to‑work compliance, onboarding, HR systems, offices, payroll and general people administration. It is a hands‑on, detail‑oriented role that keeps the business running smoothly behind the scenes, working closely with our Head of People to deliver a seamless, compliant employee experience across all locations.

Key Responsibilities

• Right to Work & Employee Administration
  • Own Right to Work administration in line with UK Home Office requirements, tracking visa expiry dates and ensuring ongoing compliance with UK employment eligibility obligations.
  • Manage relationships with Employer of Record (EOR) providers across EU jurisdictions where Lorum operates without a legal entity.
  • Maintain accurate employee records, contracts, and documentation in line with UK employment law and GDPR requirements.
  • Monitor and report on work authorisation status, benefits enrolment, and document renewal deadlines across the UK and EU.
• Onboarding & Offboarding
  • Support all aspects of onboarding: right to work verification, equipment set‑up, HRIS input, and first‑week logistics.
  • Manage orientation schedules and onboarding materials tailored to UK and EU locations.
  • Oversee offboarding workflows including asset retrieval, system access revocation, leaver documentation, and statutory obligations (e.g. P45 issuance, final pay, holiday reconciliation).
• Office & Operational Support
  • Oversee daily office operations and vendor coordination (supplies, facilities, maintenance) for our UK office(s) and any EU hubs.
  • Support company events, team gatherings, and travel logistics as needed.
  • Manage health & safety compliance in line with UK HSE requirements, including maintaining risk assessments, DSE assessments, and office inventory.
• UK & EU Payroll Support
  • Serve as the lead point of contact for our UK payroll portal, covering:
  • Payroll processing and submissions, including PAYE and National Insurance
  • Statutory leave management (sick pay, maternity/paternity, shared parental leave)
  • Benefits administration and pension enrolment in line with auto‑enrolment obligations
  • Coordinate with EOR providers and local payroll contacts across EU jurisdictions to ensure accurate and timely payroll runs.
• Global HRIS & Data Management
  • Maintain and update the HRIS with accurate employee data, ensuring GDPR compliance in all data handling and retention practices.
  • Generate reports, track key people metrics, and support internal and external audits.
  • Ensure employee information is consistent across systems and documentation.
• Global People Support & Coordination
  • Act as the first point of contact for employee queries and administrative support across UK and EU locations.
  • Help execute company‑wide initiatives including performance reviews, engagement surveys, and policy updates — adapting where necessary for local regulatory requirements.
  • Support the Head of People with ad‑hoc projects and people analytics.

Ideal Candidate Must‑Haves

• 2–4 years of experience in HR/People Operations, ideally within a fast‑paced or high‑growth environment.
• Solid understanding of federal and multi‑state employment regulations, benefits administration, and HR compliance.
• Hands‑on experience with HRIS platforms.
• Excellent organisational skills and high attention to detail.
• Strong written and verbal communication; able to handle sensitive information with discretion.
• Proactive, reliable, and solutions‑oriented. You see what needs doing and make it happen.

Nice‑to‑Haves

• Experience in fintech or start‑ups with distributed/global teams.
• Familiarity with onboarding processes across multiple jurisdictions.
• Exposure to HR analytics, reporting, or process automation.

Benefits

• Opportunity to travel (if applicable)
• Flexible vacation policy
• Private healthcare
• Employee stock ownership plan (ESOP)
• Flexible working and autonomy
• Pay it forward days – 2 annual days where you can volunteer for a charitable cause that is important to you.
• Wellness days – 3 days every quarter to take time to re‑energise.