At a Glance
- Tasks: Lead revenue operations, manage data, and optimise processes for a fast-paced commercial team.
- Company: Join Lorum, a pioneering fintech redefining correspondent banking with innovative solutions.
- Benefits: Enjoy competitive salary, flexible vacation, private healthcare, and employee stock ownership.
- Other info: Dynamic hybrid role with opportunities for personal growth and community engagement.
- Why this job: Make a real impact in a high-growth environment while building cutting-edge operational systems.
- Qualifications: 5+ years in Revenue Operations, strong Salesforce skills, and a knack for automation.
The predicted salary is between 60000 - 80000 £ per year.
This is a hybrid role that requires 4 days/week in our London office (Fitzrovia).
About Lorum: The structural conflict at the centre of correspondent banking is not technological. It is economic. Banks earn revenue from their balance sheets: they lend deposits, capture FX spreads, and hold funds as long as it is rational to do so. Clearing, the act of releasing funds quickly and predictably, competes directly with those economics. An institution designed to lend has a structural incentive to hold deposits; an institution designed to clear has an incentive to release them. When one institution does both, clearing loses. The result is unpredictable settlement, trapped capital, and a correspondent network shrinking by design.
Why Lorum: Lorum was founded on a different premise: clearing as the business, not a byproduct. The model has been operational since 2023 and grew 55x in 2025, with USD clearing now the majority of volumes alongside a growing treasury offering. We have applied for a U.S. national trust bank charter. The people we hire now will build the clearing and treasury infrastructure it unlocks.
About the role: You will be the operational backbone of our commercial organisation, owning the data, systems, and processes across the full customer lifecycle, from lead through onboarding, activation, growth, and retention, so a team spanning the UAE, EU, US, and Singapore can move fast with one version of the truth. You'll report directly with the CRO and commercial leadership, partner closely with Marketing and our AI team, and work cross-functionally with Finance and Compliance.
Your end goal is a headless CRM: Salesforce as a clean, reliable system of record that commercial teams rarely need to open. Data flows in automatically from the tools where work actually happens (email, calls, enrichment, product usage), and insights, alerts, and next actions flow back out to reps through the surfaces they already use. You'll build the pipes, automations, and AI layers that make that possible. This is a hands-on, high-impact role for someone who loves structure, data, and building from scratch.
What success looks like in your first 12 months:
- Commercial reporting runs on a single source of truth: leadership trusts the dashboards, and forecast accuracy is consistently within an agreed threshold.
- Salesforce is a trusted system of record: qualified leads route correctly with clear ownership and timestamps, and stage data is reliable enough to forecast from without depending on reps doing manual data entry.
- Core commercial workflows (lead → onboarding → activation → growth → retention) are documented, standardised across regions, and have clear handoffs and SLAs.
- Retention is instrumented: Account Managers see volume trends and churn-risk signals per client early enough to act, and leadership tracks net volume retention as a headline metric.
- The headless CRM is taking shape: activity, enrichment, and pipeline data sync automatically, and reps get insights and next actions pushed to them instead of digging through the CRM.
What you'll do:
- Reporting & analytics: Own the commercial reporting framework and the definitions and data logic behind every revenue metric. Build and maintain dashboards covering pipeline health, forecasting (revenue, activations, volumes), Account Managers (AMs) performance, the activation funnel, retention and client growth (net volume retention, expansion, churn risk), and marketing attribution. Turn the numbers into actionable insight for the CRO and leadership.
- CRM & data integrity: Own Salesforce and its supporting stack (Clay, Metabase, N8N) with a headless-first mindset: data quality comes from automated capture, sync, and enrichment, not from policing manual entry. Enforce hygiene through automation, governance rules, and quality checks, and train commercial hires on the workflows that remain.
- Pipeline & forecasting: Enforce pipeline discipline: accurate stages, probabilities, and routing. Identify leaks and friction points and fix them. Partner with Sales on close rates and deal velocity.
- Retention & growth: Instrument the post-activation lifecycle: per-client volume trends, expansion opportunities, and early churn-risk signals. Give AMs the data and alerts to grow accounts proactively rather than react to volume drops.
- Process & automation: Design, document, and continuously optimise commercial workflows end to end, including cross-team handoffs with Compliance, Legal, and Finance. Build automations that reduce manual work. We expect AI to be a core part of your toolkit: you'll use Claude Code to build and maintain integrations, automations, and internal tooling yourself, and partner with our AI team to bring agents into commercial workflows.
What we're looking for:
- Must-haves: 5+ years in Revenue, Commercial, or Sales Operations, ideally in B2B fintech or payments. Deep Salesforce proficiency, including admin-level configuration, automation, APIs, and reporting. Strong analytical skills: pipeline modelling, forecasting, funnel analysis. Proven process design and automation skills. You've built scalable workflows and integrations from scratch in an ambiguous, fast-moving environment, and you instinctively automate data capture rather than mandate it. Detail-oriented, structured, and comfortable working cross-functionally across regions and time zones.
- Nice-to-haves: Experience building with AI coding tools such as Claude Code, or with agentic automation in a GTM context. Experience with Metabase, Looker, Notion, Zapier, n8n, or Juro. Familiarity with bps-based pricing and FX revenue models. Experience supporting multi-market GTM teams (EU, UAE, SG, US).
Comp & Benefits: Competitive base salary (we'll discuss in more detail during the process). Flexible vacation policy. Private Healthcare. Employee stock ownership (ESOP). Flexible working and autonomy. Pay it forward days - we offer 2 annual pay it forward days where you can take time to volunteer for a charitable cause that is important to you. Wellness days - we believe you can only work your best when you feel your best, and we know working at Lorum is intense, so we offer 3 wellness days every quarter where you can take time to re-energize.
Revenue Operations Lead in London employer: Lorum
Lorum is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. As a Global Licensing Counsel, you will benefit from comprehensive professional development opportunities and be part of a team that values regulatory excellence and strategic growth in the financial services sector. Located in a vibrant area, Lorum offers a supportive environment where your contributions directly impact the company's global expansion efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Operations Lead in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Lorum. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Revenue Operations Lead in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Lorum.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Lorum's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Lorum
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Lorum.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Lorum will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Lorum employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
