At a Glance
- Tasks: Lead a team in a dynamic charity retail environment and deliver excellent customer service.
- Company: Join LOROS, a charity committed to making a real difference in the community.
- Benefits: Receive bespoke training, ongoing development, and support from experienced managers.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Make a positive impact while gaining valuable experience in retail and team management.
- Qualifications: Experience in customer service and strong people management skills required.
The predicted salary is between 28800 - 43200 € per year.
No two days are the same in Charity retail and we are looking for those who are committed to making a real difference. You will need to have experience of delivering excellent customer service. People management skills are essential, as you will be supporting the Shop Manager to lead your team of staff and volunteers.
The role is very active and you will need to be able to lift and sort donations throughout the day. You will be responsible for maximising profits to meet targets and ensuring all customers receive an outstanding shopping experience. You will be supported by the Shop Manager and your Area Manager.
Bespoke training will be included, with support from other members of the LOROS team. Ongoing training and development will be provided to help you succeed in your role.
LOROS wants to ensure that the profile of its employees reflects the diverse communities of Leicester, Leicestershire and Rutland. We are an equal opportunity employer and welcome applicants from the diverse communities we serve.
LOROS - Deputy Manager - Welford Road employer: LOROS Hospice
LOROS is an exceptional employer that values diversity and community engagement, providing a dynamic work environment where no two days are the same. With a strong focus on employee development through bespoke training and ongoing support, you will have the opportunity to grow your skills while making a meaningful impact in the local community. Join us at our Welford Road location, where teamwork and a commitment to excellent customer service create a rewarding atmosphere for both staff and volunteers.
StudySmarter Expert Advice🤫
We think this is how you could land LOROS - Deputy Manager - Welford Road
✨Tip Number 1
Get to know the charity retail scene! Visit local shops, chat with staff, and understand what makes them tick. This will not only give you insights but also show your genuine interest when you apply.
✨Tip Number 2
Brush up on your people management skills! Think of examples where you've led a team or supported others. Be ready to share these stories during interviews to showcase your leadership potential.
✨Tip Number 3
Prepare for an active role! Since you'll be lifting and sorting donations, it’s good to mention your physical readiness. Maybe even share a fun story about a time you tackled a challenging task!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace LOROS - Deputy Manager - Welford Road
Some tips for your application 🫡
Show Your Passion for Charity:When writing your application, let your enthusiasm for charity retail shine through! We want to see how committed you are to making a difference in the community, so share any relevant experiences or motivations that drive you.
Highlight Your Customer Service Skills:Since excellent customer service is key for this role, make sure to showcase your experience in this area. We love hearing about specific situations where you've gone above and beyond to ensure customers have a fantastic experience.
Demonstrate People Management Experience:As you'll be supporting the Shop Manager with a team of staff and volunteers, it's important to highlight your people management skills. Share examples of how you've successfully led a team or supported others in a retail environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LOROS Hospice
✨Show Your Passion for Charity Retail
Make sure to express your enthusiasm for working in charity retail during the interview. Share any personal experiences or stories that highlight your commitment to making a difference in the community, as this will resonate well with LOROS's mission.
✨Demonstrate Customer Service Skills
Prepare specific examples of how you've delivered excellent customer service in previous roles. Think about situations where you went above and beyond for customers, as this will showcase your ability to ensure an outstanding shopping experience.
✨Highlight People Management Experience
Since you'll be supporting the Shop Manager, it's crucial to discuss your people management skills. Share instances where you've successfully led a team or worked collaboratively with volunteers, emphasising your ability to motivate and support others.
✨Be Ready for a Hands-On Role
As the role involves lifting and sorting donations, be prepared to discuss your physical capability and willingness to engage in active tasks. Mention any relevant experience that demonstrates your readiness for a dynamic work environment.
