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- Tasks: Lead a team in charity retail, delivering excellent customer service and maximising profits.
- Company: Join LOROS, a charity committed to making a real difference in the community.
- Benefits: Receive bespoke training, ongoing development, and support from experienced managers.
- Why this job: Make a positive impact while gaining valuable experience in a dynamic retail environment.
- Qualifications: Experience in customer service and people management is essential.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
No two days are the same in Charity retail and we are looking for those who are committed to making a real difference. You will need to have experience of delivering excellent customer service. People management skills are essential, as you will be supporting the Shop Manager to lead your team of staff and volunteers.
The role is very active and you will need to be able to lift and sort donations throughout the day. You will be responsible for maximising profits to meet targets and ensuring all customers receive an outstanding shopping experience. You will be supported by the Shop Manager and your Area Manager.
Bespoke training will be included, with support from other members of the LOROS team. Ongoing training and development will be provided to help you succeed in your role.
LOROS wants to ensure that the profile of its employees reflects the diverse communities of Leicester, Leicestershire and Rutland. We are an equal opportunity employer and welcome applicants from the diverse communities we serve.
LOROS - Deputy Manager - Syston employer: LOROS Hospice
Contact Detail:
LOROS Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LOROS - Deputy Manager - Syston
✨Tip Number 1
Get to know the charity retail scene! Visit local shops, chat with staff, and understand what makes a great shopping experience. This will help you stand out when discussing your passion for customer service during interviews.
✨Tip Number 2
Show off your people management skills! Think of examples where you've successfully led a team or supported colleagues. Be ready to share these stories in your conversations with us at LOROS.
✨Tip Number 3
Be proactive! Reach out to current employees on LinkedIn or social media to learn more about the culture at LOROS. This can give you valuable insights and help you tailor your approach when we chat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the LOROS team and making a difference in the community.
We think you need these skills to ace LOROS - Deputy Manager - Syston
Some tips for your application 🫡
Show Your Passion for Charity: When writing your application, let your passion for charity retail shine through! We want to see how committed you are to making a difference in the community. Share any relevant experiences that highlight your dedication.
Highlight Your Customer Service Skills: Since excellent customer service is key for this role, make sure to showcase your experience in this area. Use specific examples to demonstrate how you've gone above and beyond to ensure customers have a great experience.
Emphasise People Management Experience: As you'll be supporting the Shop Manager with team leadership, it's important to highlight your people management skills. Talk about your experience in leading teams, training volunteers, or any other relevant management roles you've held.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LOROS Hospice
✨Show Your Passion for Charity
Make sure to express your genuine interest in charity retail during the interview. Share any personal experiences or motivations that drive you to work in this sector, as it shows you’re committed to making a real difference.
✨Demonstrate People Management Skills
Prepare examples of how you've successfully led a team or managed volunteers in the past. Highlight your ability to motivate and support others, as this role requires strong people management skills to assist the Shop Manager effectively.
✨Highlight Customer Service Excellence
Be ready to discuss specific instances where you delivered outstanding customer service. Think about how you handled difficult situations or went above and beyond for customers, as this is crucial for ensuring an excellent shopping experience.
✨Get Familiar with the Role's Physical Demands
Since the job involves lifting and sorting donations, it’s a good idea to mention your readiness for the physical aspects of the role. You could even share any relevant experiences that demonstrate your ability to handle an active work environment.