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- Tasks: Lead a team to deliver excellent customer service and maximise profits for charity.
- Company: Join LOROS, a charity making a real difference in the community.
- Benefits: Receive bespoke training, ongoing development, and support from a passionate team.
- Why this job: Make a positive impact while gaining valuable retail and leadership experience.
- Qualifications: Experience in customer service and strong people management skills.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Are you a highly motivated individual with a passion for retail? Would you like to make a difference in the local community by raising vital funds to support terminally ill patients, their family and carers? Working for LOROS is an extremely rewarding career path. As you will be aware, no two days are the same in Charity retail and we are looking for those who are committed to making a real difference.
You will need to have experience of delivering excellent customer service. People management skills are essential as you will be leading a team of staff and volunteers, working alongside each other. You will be responsible for maximising profits to meet targets and ensuring all customers receive an outstanding shopping experience.
Bespoke training will be included, along with support from other members of the LOROS team. Ongoing training and development will be provided to help you succeed in your role.
LOROS wants to ensure that the profile of its employees reflects the diverse communities of Leicester, Leicestershire and Rutland. We are an equal opportunity employer and welcome applicants from the diverse communities we serve.
Shop Team Leader in Leicester employer: LOROS Hospice
Contact Detail:
LOROS Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Team Leader in Leicester
✨Tip Number 1
Get to know the charity! Research LOROS and understand their mission. When you show genuine interest in their work during interviews, it’ll set you apart from other candidates.
✨Tip Number 2
Practice your people management skills! Think of examples where you've successfully led a team or resolved conflicts. Being able to share these experiences will demonstrate your capability to lead staff and volunteers effectively.
✨Tip Number 3
Prepare for customer service scenarios! Since delivering excellent customer service is key, be ready to discuss how you've handled challenging situations in the past. This shows you can maintain that outstanding shopping experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Shop Team Leader in Leicester
Some tips for your application 🫡
Show Your Passion for Retail: Let us know why you're excited about working in retail, especially in a charity setting. Share your experiences and how they connect to our mission of supporting terminally ill patients and their families.
Highlight Your Customer Service Skills: We want to see how you've delivered excellent customer service in the past. Give us examples of how you've gone above and beyond to create outstanding shopping experiences for customers.
Demonstrate Your People Management Skills: As a Shop Team Leader, you'll be leading a team of staff and volunteers. Tell us about your experience in managing teams, resolving conflicts, and motivating others to achieve their best.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to review your application and get back to you. We can’t wait to hear from you!
How to prepare for a job interview at LOROS Hospice
✨Know Your Why
Before heading into the interview, think about why you want to work for LOROS specifically. Reflect on their mission to support terminally ill patients and how your passion for retail aligns with making a difference in the community. This will help you convey genuine enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key for this role, prepare examples from your past experiences where you went above and beyond for customers. Be ready to discuss how you handled difficult situations and ensured a positive shopping experience.
✨Demonstrate Leadership Qualities
As a Shop Team Leader, you'll be managing a team of staff and volunteers. Think of specific instances where you've successfully led a team or project. Highlight your people management skills and how you motivate others to achieve targets while fostering a supportive environment.
✨Embrace Diversity
LOROS values diversity in its workforce, so be prepared to discuss how you can contribute to this aspect. Share any experiences you have working with diverse groups and how you promote inclusivity within a team. This shows that you understand and appreciate the community LOROS serves.
