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- Tasks: Lead a team in a vibrant charity shop, delivering excellent customer service and maximising profits.
- Company: Join LOROS, a charity dedicated to making a difference in the community.
- Benefits: Receive bespoke training, ongoing development, and support from experienced managers.
- Why this job: Make a real impact while gaining valuable experience in retail and team management.
- Qualifications: Experience in customer service and strong people management skills required.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
No two days are the same in Charity retail and we are looking for those who are committed to making a real difference. You will need to have experience of delivering excellent customer service. People management skills are essential, as you will be supporting the Shop Manager to lead your team of staff and volunteers.
The role is very active and you will need to be able to lift and sort donations throughout the day. You will be responsible for maximising profits to meet targets and ensuring all customers receive an outstanding shopping experience. You will be supported by the Shop Manager and your Area Manager.
Bespoke training will be included, with support from other members of the LOROS team. Ongoing training and development will be provided to help you succeed in your role.
LOROS wants to ensure that the profile of its employees reflects the diverse communities of Leicester, Leicestershire and Rutland. We are an equal opportunity employer and welcome applicants from the diverse communities we serve.
LOROS - Deputy Manager - Oadby in Leicester employer: LOROS Hospice
Contact Detail:
LOROS Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LOROS - Deputy Manager - Oadby in Leicester
✨Tip Number 1
Get to know the charity retail scene! Visit local shops, chat with staff, and understand what makes a great shopping experience. This will help you stand out when you talk about your passion for customer service during interviews.
✨Tip Number 2
Show off your people management skills! Think of examples where you've led a team or supported colleagues. We want to see how you can motivate and inspire others, so be ready to share those stories!
✨Tip Number 3
Be proactive! Reach out to LOROS directly through our website. Express your enthusiasm for the role and ask any questions you might have. It shows initiative and can make a lasting impression.
✨Tip Number 4
Prepare for an active role! Since you'll be lifting and sorting donations, mention any relevant experience in physically demanding jobs. Highlight your ability to stay energetic and engaged throughout the day!
We think you need these skills to ace LOROS - Deputy Manager - Oadby in Leicester
Some tips for your application 🫡
Show Your Passion for Charity: When writing your application, let your passion for charity retail shine through! We want to see how committed you are to making a difference in the community. Share any relevant experiences that highlight your dedication to customer service and teamwork.
Highlight Your People Management Skills: Since you'll be supporting the Shop Manager, it's crucial to showcase your people management skills. Talk about any previous roles where you've led a team or worked closely with volunteers. We love seeing examples of how you've motivated others!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications. Use bullet points if necessary to highlight key achievements and skills that match the job description.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about LOROS and what we stand for.
How to prepare for a job interview at LOROS Hospice
✨Show Your Passion for Charity
Make sure to express your genuine interest in charity retail during the interview. Share any personal experiences or motivations that drive you to work in this sector, as it will resonate with the interviewers and show that you're committed to making a difference.
✨Demonstrate Customer Service Skills
Prepare specific examples of how you've delivered excellent customer service in previous roles. Think about situations where you went above and beyond for customers, as this will highlight your ability to create an outstanding shopping experience, which is crucial for this role.
✨Highlight People Management Experience
Since you'll be supporting the Shop Manager, it's important to showcase your people management skills. Discuss any relevant experiences where you've led a team, resolved conflicts, or motivated staff and volunteers, as this will demonstrate your capability to lead effectively.
✨Be Ready for a Hands-On Role
This position involves physical activity, so be prepared to discuss your ability to lift and sort donations. You might want to mention any previous roles where you had similar responsibilities, as it shows you're ready for the active nature of the job.
