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- Tasks: Provide IT support, manage hardware/software, and ensure smooth network operations.
- Company: Join LOROS Hospice, a caring charity making a difference in the community.
- Benefits: Gain valuable experience, flexible hours, and contribute to meaningful work.
- Why this job: Make an impact by supporting terminally ill patients and their families.
- Qualifications: Degree in IT or relevant qualifications; experience in IT support is a must.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 50000 £ per year.
Coordinated and administered IT Services support to ensure timely resolution of user issues, system updates, patches, and upgrades, while managing all hardware and software assets and providing technical support and user training. Ensured high availability and reliability of network and IT services through continuous monitoring and maintenance, including the implementation of effective schedules for computer and peripheral equipment. Supported the evaluation and adoption of new technologies and software, contributed to IT development projects from initiation to completion, and identified user training needs, keeping management informed of relevant IT developments.
To succeed in this role, you should have a degree in a computer‑related subject or relevant professional qualifications, e.g. ICT Level 3 or ICT Level 4. Proven experience of working in an IT support and development role is essential as are excellent communication skills and a flexible approach to your work.
LOROS Hospice is a local charity and every year we care for over 2,500 people across Leicester, Leicestershire and Rutland. We deliver free, high-quality, compassionate care and support to terminally ill patients, their family and carers.
IT Support Engineer in Leicester employer: LOROS Hospice
Contact Detail:
LOROS Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Leicester
✨Tip Number 1
Network, network, network! Reach out to people in the IT field, especially those who work at LOROS Hospice or similar organisations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, be ready to discuss your experience with system updates, user training, and tech support. Make it clear how you can contribute to their team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you’re genuinely interested in joining our team at LOROS Hospice.
We think you need these skills to ace IT Support Engineer in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and development. Use keywords from the job description to show that you understand what we're looking for. This helps us see how your skills match our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for IT support and how you can contribute to our mission at LOROS Hospice. Be sure to mention any relevant qualifications or experiences that make you a great fit.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to showcase any experience you have in user training or support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LOROS Hospice
✨Know Your Tech Inside Out
Make sure you brush up on the latest technologies and software relevant to the role. Be prepared to discuss your experience with system updates, patches, and upgrades, as well as any specific tools you've used in previous IT support roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved user issues in the past. Think about specific challenges you faced and how you approached them. This will demonstrate your ability to think on your feet and provide effective solutions.
✨Communicate Clearly and Confidently
Since excellent communication skills are essential for this role, practice explaining technical concepts in simple terms. You might be asked to explain a complex issue to someone without a tech background, so clarity is key!
✨Understand the Charity's Mission
Familiarise yourself with LOROS Hospice and its mission. Showing that you understand their values and how your role as an IT Support Engineer can contribute to their work will set you apart from other candidates.