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- Tasks: Lead a team to deliver excellent customer service and maximise shop profits.
- Company: Join LOROS, a charity making a real difference in the community.
- Benefits: Competitive pay, flexible hours, and ongoing training opportunities.
- Why this job: Make an impact while gaining valuable leadership experience in a dynamic environment.
- Qualifications: Experience in customer service and people management skills required.
- Other info: Flexible shifts available with potential for overtime in other shops.
The predicted salary is between 12 - 13 £ per hour.
Interested? How to apply: For an application pack please see below. Please send your completed application form or CV with personal statement to HR@loros.co.uk.
LOROS aims to be resourced by staff fully trained in all relevant disciplines to deliver our services to our high standard. Work at LOROS and join an amazing team with some great benefits.
All details will be held securely during the period of time that you are employed at LOROS and for six (6) years after ceasing your employment at which time the records will be destroyed. LOROS is subject to the Data Protection Act 2018 and all applicable law about the processing of personal data and privacy; and will process personal data in accordance with all relevant legislation.
We are looking for those who are committed to making a real difference. You will need to have experience of delivering excellent customer service. People management skills are essential as you will be leading a team of staff and volunteers.
You will be responsible for maximising profits to meet targets and ensuring all customers receive an outstanding shopping experience. Bespoke training will be included, along with support from other members of the LOROS team. Ongoing training and development will be provided to help you succeed in your role.
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Shop Team Leader - Biggin Street, Loughborough employer: Loros Enterprises Ltd
Contact Detail:
Loros Enterprises Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Team Leader - Biggin Street, Loughborough
✨Tip Number 1
Get to know the company! Research LOROS and understand their mission and values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their amazing team.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading a team and ensuring an outstanding shopping experience, think of examples from your past where you've excelled in customer service. Be ready to share these during your interview.
✨Tip Number 3
Show off your people management skills! Prepare to discuss how you've successfully led teams before. Highlight any training or mentoring experiences you've had, as this will demonstrate your capability to manage staff and volunteers effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the LOROS family.
We think you need these skills to ace Shop Team Leader - Biggin Street, Loughborough
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what we're looking for in a Shop Team Leader and how your experience aligns with our needs.
Tailor Your Personal Statement: Your personal statement is your chance to shine! Make it specific to the role by highlighting relevant experiences and skills. We love seeing how you can bring your unique flair to our team at LOROS.
Showcase Your Customer Service Skills: Since delivering excellent customer service is key for us, be sure to include examples of how you've excelled in this area. Whether it's managing a team or directly interacting with customers, we want to hear about it!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don't miss out on joining our amazing team!
How to prepare for a job interview at Loros Enterprises Ltd
✨Know the Charity Inside Out
Before your interview, take some time to research LOROS and its mission. Understand their values and how they impact the community. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key for this role, prepare specific examples from your past experiences where you went above and beyond for customers. Highlighting these moments will demonstrate your commitment to providing an outstanding shopping experience.
✨Demonstrate Leadership Qualities
As a Shop Team Leader, you'll be managing a team of staff and volunteers. Be ready to discuss your people management skills. Think of instances where you've successfully led a team, resolved conflicts, or motivated others to achieve targets.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can grow within the organisation.