At a Glance
- Tasks: Lead and inspire teams in various charity shops while maximising sales and enhancing customer experience.
- Company: Join LOROS, a compassionate charity making a real difference in hospice care.
- Benefits: Flexible hours, competitive pay, mileage reimbursement, and a supportive team environment.
- Other info: Access to a vehicle required; dynamic role with varied daily challenges.
- Why this job: Make a genuine impact in your community while developing your retail leadership skills.
- Qualifications: Strong communication skills, positive attitude, and a passion for retail are essential.
The predicted salary is between 13.09 - 13.09 £ per hour.
Are you an energetic retail professional who thrives on variety, loves leading people and wants to make a genuine difference? Join the LOROS Retail team and play a vital role in raising the funds that help provide compassionate hospice care for terminally ill patients and support for their families and carers across Leicester, Leicestershire and Rutland.
Reporting to the Area Manager, you'll provide management cover across our network of 29 charity shops, stepping in wherever you're needed. No two days are the same. One day you could be leading a busy high street store, the next supporting a specialist shop or helping a team achieve ambitious sales targets.
As a Relief Shop Manager, you'll inspire and lead both paid colleagues and volunteers, maximise sales, drive stock generation and merchandising, and ensure every customer receives an outstanding shopping experience. You'll be confident making decisions, adapting quickly to changing priorities and managing your own diary to meet the needs of the business.
We're looking for someone with excellent communication skills, a positive, can-do attitude and the ability to build strong relationships with a wide range of people. Flexibility, resilience and a passion for retail are essential. The successful candidate will need access to their own vehicle, as the role involves travelling to provide management cover across Leicester, Leicestershire and Rutland. Mileage and business expenses will be reimbursed.
Closing date: 13 July 2026. Interested? For an application pack see below and email your completed application form or CV with covering letter to HR@loros.co.uk. For an informal discussion please contact Milly Khalfan by email on jamilakhalfan@loros.co.uk.
Work at LOROS and join an amazing team with some great benefits. 24 hours per week | Salary £16,336.32 per annum / £13.09 per hour.
LOROS Relief Shop Manager in Leicester employer: Loros Enterprises Ltd
Loros Enterprises Ltd is an exceptional employer that values community impact and personal growth. Located in Leicester, we foster a supportive work culture where employees are encouraged to develop their skills through hands-on experience in fundraising and community engagement. With a focus on meaningful contributions and memorable experiences for our supporters, we offer unique opportunities to make a difference while enjoying a collaborative and inspiring environment.
StudySmarter Expert Advice🤫
We think this is how you could land LOROS Relief Shop Manager in Leicester
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Loros Enterprises Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace LOROS Relief Shop Manager in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Loros Enterprises Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Loros Enterprises Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Loros Enterprises Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Loros Enterprises Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Loros Enterprises Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Loros Enterprises Ltd!
