Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Store Manager in operations, stock management, and staff training.
- Company: Join the iconic Harrods/Bond team, known for luxury retail excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a prestigious brand, enhancing your skills in a vibrant culture.
- Qualifications: 3-5 years in a managerial role with strong analytical and communication skills.
- Other info: Ideal for those passionate about luxury retail and operational excellence.
The predicted salary is between 36000 - 60000 £ per year.
The Operations Manager supports the Store Manager in all activities related to Store Operations, such as stock management, logistics, cashiers, training coordination, store staff planning, and store maintenance.
Job Responsibilities
- Store Operations: Maintain constant communication with EMEA Retail Operation Team, Store Management, staff, and vendors to ensure proper operations of the store. Coordinate all activities related to flagship store operations that are not sales activities. Analyse the store operation procedures and take action on possible optimisation of the processes. Support the store manager in the organisation of the daily morning briefing.
- Stock Management: Coordinate the stock team in maintaining accurate and complete inventory of company products, materials, supplies, equipment, and tools under his/her control necessary for efficient job-related operations. Review with the stock manager all logistic and product moving activities and ensure everything is done smoothly. Coordinate the picking in-store activities for the e-shop and ensure all monthly KPIs are met.
- Cash Procedures and Cashier Operation Management: Coordinate the cashier’s procedures. Support the training of new processes and align the team on new legal rules. Train the cashier team in the selling etiquette process, ensuring they perform with company luxury standards. Be a Brand Ambassador in managing Customer Reclaim and After Sales guidelines.
- Store Administration: Coordinate all activities of the store back office. Ensure administrative activities are done in accordance with Company Guidelines. Ensure store routine maintenance activities are done in respect of Italian law, travel and expenses management, uniform and clothing management.
Profile: Min. 3-5 years in a managerial role in Operations, strong analytical skills, strong attention to detail, luxury touch, solid communication skills.
Operations Manager - Harrods/Bond employer: Loro Piana
Contact Detail:
Loro Piana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Harrods/Bond
✨Tip Number 1
Familiarise yourself with the luxury retail sector, especially in operations management. Understanding the nuances of high-end customer service and operational excellence will set you apart during interviews.
✨Tip Number 2
Network with professionals in the luxury retail industry. Attend relevant events or join online forums to connect with current Operations Managers or those in similar roles. This can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised operations in previous roles. Highlight your analytical skills and attention to detail by sharing metrics or KPIs that improved under your management.
✨Tip Number 4
Research StudySmarter's values and culture. Tailor your approach to align with our mission and demonstrate how your experience and skills can contribute to our success in the luxury retail space.
We think you need these skills to ace Operations Manager - Harrods/Bond
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in retail. Emphasise your analytical skills and any previous roles where you managed stock or logistics.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury retail and how your experience aligns with the responsibilities of the Operations Manager role. Mention specific examples of how you've optimised processes in past positions.
Highlight Communication Skills: Given the importance of communication in this role, provide examples in your application that demonstrate your ability to liaise effectively with teams, vendors, and management.
Showcase Leadership Experience: Detail your managerial experience, focusing on how you've trained and coordinated teams in previous roles. This will show your capability to lead the store operations effectively.
How to prepare for a job interview at Loro Piana
✨Showcase Your Analytical Skills
As an Operations Manager, strong analytical skills are crucial. Be prepared to discuss specific examples where you've successfully analysed processes and implemented improvements. This will demonstrate your ability to optimise store operations effectively.
✨Emphasise Communication Abilities
Given the need for constant communication with various teams, highlight your experience in coordinating with different departments. Share instances where your communication skills led to successful outcomes, especially in a retail environment.
✨Demonstrate Attention to Detail
Attention to detail is key in stock management and cash procedures. Prepare to discuss how you ensure accuracy in inventory and financial processes. Providing concrete examples will help illustrate your meticulous approach.
✨Exude Luxury Brand Awareness
As a potential brand ambassador, it's important to convey your understanding of luxury standards. Discuss your previous experiences in high-end retail and how you maintained those standards, particularly in customer service and team training.
