Customer Service Advisor / Service Desk
Are you passionate about delivering outstanding customer service? We're looking for organised, positive, and customer-focused individuals to join our Wholesale Service Desk team.
You'll handle customer queries via phone and email, provide professional support, update systems accurately, and work collaboratively to resolve issues efficiently. Strong communication skills, attention to detail, empathy, and the ability to remain calm under pressure are essential.
This role is part time, working 19 hour week on the following schedule.
- Monday 10:30am - 5pm
- Thursday 11am - 5pm
- Friday 10:30am - 5pm
If you're eager to learn, enjoy problem-solving, and can prioritise tasks effectively while delivering excellent customer experiences, we'd love to hear from you.
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Wholesale Service Desk (Part Time - 19 Hours) employer: Lorien
As a leading employer in the Cyber Security sector, we offer an engaging work culture that prioritises collaboration and innovation. Our Stevenage location provides a dynamic environment where employees can thrive, with opportunities for professional growth and development, including support for further security clearances. Join us to be part of a team dedicated to countering cyber threats while enjoying competitive pay and a commitment to employee well-being.
