Strategic IT Service Delivery Analyst

Strategic IT Service Delivery Analyst

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Analyse IT services to enhance quality and ensure business continuity.
  • Company: Join Lorien's DIGITAL team in the exciting Renewables sector.
  • Benefits: Competitive salary, opportunities for continuous improvement, and a focus on customer satisfaction.
  • Other info: Dynamic role with opportunities for growth in a forward-thinking company.
  • Why this job: Make a real impact by delivering reliable IT services and collaborating with stakeholders.
  • Qualifications: Experience with ServiceNow and Agile practices, plus strong stakeholder management skills.

The predicted salary is between 35000 - 45000 Β£ per year.

Lorien is looking for an enthusiastic Service Delivery Analyst to join their DIGITAL team, supporting the Renewables Business. You will analyze operational IT services to enhance quality and ensure business continuity, while collaborating closely with stakeholders to deliver reliable IT services.

The ideal candidate will excel in stakeholder management, have experience working with ServiceNow, and possess a solid understanding of Agile practices. Opportunities for continuous improvement and customer satisfaction are key components of this role.

Strategic IT Service Delivery Analyst employer: Lorien

Lorien is an exceptional employer that fosters a collaborative and innovative work culture, particularly within the DIGITAL team supporting the Renewables Business. Employees benefit from continuous professional development opportunities, a focus on enhancing customer satisfaction, and the chance to make a meaningful impact in the rapidly evolving field of IT services. With a commitment to quality and business continuity, Lorien provides a supportive environment where your contributions are valued and recognised.

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Contact Details:

Lorien Recruitment Team

We think you need these skills to ace Strategic IT Service Delivery Analyst

Stakeholder Management
ServiceNow
Agile Practices
Operational Analysis
Quality Enhancement
Business Continuity
Continuous Improvement