At a Glance
- Tasks: Lead client programmes and manage service delivery in a hybrid role.
- Company: Join Lorien, a leader in strategic client services.
- Benefits: Enjoy a high trust environment with growth opportunities.
- Other info: Dynamic role with opportunities for professional development.
- Why this job: Make a real impact by managing key client relationships and leading teams.
- Qualifications: Senior experience in client services and strong stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
Lorien is seeking an experienced Client Services Manager to lead a key client programme in Coventry and Manchester. This senior role focuses on overseeing service delivery and stakeholder engagement within RPO and MSP frameworks.
You will manage client relationships, lead teams, and ensure performance against KPIs. Candidates should have senior experience, strong stakeholder management skills, and a commercial mindset. The position offers a high trust environment with growth opportunities.
Strategic Client Services Lead — RPO/MSP (Hybrid) employer: Lorien
Lorien is an exceptional employer that fosters a high-trust environment, perfect for those looking to make a significant impact in the RPO/MSP sector. With a strong focus on employee growth and development, we offer numerous opportunities for advancement while promoting a collaborative work culture in the vibrant cities of Coventry and Manchester. Join us to lead key client programmes and thrive in a role that values your expertise and commercial acumen.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Client Services Lead — RPO/MSP (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Lorien. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Lorien's recent projects and client success stories. This shows you're genuinely interested and ready to engage with their RPO/MSP frameworks.
✨Tip Number 3
Showcase your stakeholder management skills during interviews. Share specific examples of how you've successfully managed client relationships and led teams to meet KPIs.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for this exciting opportunity.
We think you need these skills to ace Strategic Client Services Lead — RPO/MSP (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the job description. Highlight your senior experience and stakeholder management skills, as these are key for the Strategic Client Services Lead role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed client relationships and led teams in the past.
Showcase Your Commercial Mindset:In your application, demonstrate your understanding of RPO and MSP frameworks. We want to see how you can contribute to our performance against KPIs and drive growth for our clients.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves and you can easily keep track of your application status.
How to prepare for a job interview at Lorien
✨Know Your RPO and MSP Inside Out
Make sure you understand the ins and outs of Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) frameworks. Brush up on how these models work, their benefits, and any challenges they might present. This knowledge will help you demonstrate your expertise and show that you're ready to lead client programmes effectively.
✨Showcase Your Stakeholder Management Skills
Prepare examples from your past experiences where you've successfully managed stakeholder relationships. Think about how you navigated challenges, built trust, and ensured alignment with client expectations. Being able to articulate these experiences will highlight your capability in this senior role.
✨Demonstrate a Commercial Mindset
Be ready to discuss how you've contributed to business growth in previous roles. Whether it's through improving service delivery or enhancing client satisfaction, having concrete examples will illustrate your commercial acumen. This is crucial for a position that focuses on performance against KPIs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current client programmes, team dynamics, and growth opportunities. This not only shows your genuine interest in the role but also gives you valuable insights into whether the company culture aligns with your values and career goals.
