At a Glance
- Tasks: Support underwriting teams by processing risks and ensuring accurate documentation.
- Company: Leading UK insurance company with a focus on collaboration and operational excellence.
- Benefits: Flexible working, supportive environment, and opportunities for professional development.
- Other info: Embrace a culture of continuous improvement and career growth.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: Experience in underwriting, strong communication skills, and proficiency in Microsoft Excel.
The predicted salary is between 35000 - 45000 € per year.
Location: London
Hybrid role - 2/3 days on site per week
Contract Type: Permanent
About the Role
A major UK insurance company is seeking an Underwriting Assistant to support multiple lines of business within its Financial Risk Solutions portfolio, including Credit Solutions, Short Term Trade Solutions and Political Risk. This is a key operational support role, acting as the primary point of contact for underwriting teams. You will be responsible for ensuring that risks and amendments are accurately processed on underwriting systems within agreed service levels. Strong organisational skills, attention to detail and effective communication are essential to succeed in this role.
About the Team
The Underwriting Support team sits within the Business Support function of Operations. The team works closely with underwriting teams, offshore processing partners, cash and credit control, and wider operational stakeholders to deliver timely, accurate and compliant processing. Operations also includes MI & Analytics, Claims Operations, Facilities, Strategic Operations and IT. Data quality, timeliness and accuracy are central to enabling the business to achieve its revenue and growth objectives.
Key Responsibilities
- Documentation & Risk Administration
- Create and update documentation required to process policies and endorsements on policy administration systems.
- Liaise closely with underwriters to ensure all required information is received for timely processing.
- Maintain accurate Estimated Premium Income (EPI) data in source systems.
- Perform four-eye checks on financial data entered by offshore processing partners.
- Respond to processing and quality control queries within agreed SLAs.
- Ensure accurate and consistent filing of documentation.
- Monitor and manage personal performance against SLAs and KPIs.
- Identify and resolve data quality and transactional issues within agreed timelines.
- Support unallocated cash and outstanding debt investigations.
- Assist with month-end close procedures.
- Maintain system knowledge through regular hands-on processing activity.
- Train offshore processing partners, new starters and other support teams when required.
- Communication & Stakeholder Support
- Proactively flag potential backlogs or workload pressures to management.
- Provide updates on progress against service levels and KPIs.
- Respond to all queries within three business days, keeping stakeholders informed where delays occur.
- Participate actively in team meetings and regular one-to-ones.
- Build strong working relationships with underwriting teams, brokers and internal stakeholders.
- Continuous Improvement & Team Contribution
- Support audit activity and compliance reviews.
- Help maintain accurate training and process documentation.
- Contribute ideas to improve processes, data quality and service delivery.
- Support ad hoc projects and system or process change initiatives.
- Coach and provide day-to-day support to junior colleagues where required.
- Professional & Regulatory Standards
- Adhere to all relevant regulatory and internal policies, including conduct risk expectations.
- Comply with applicable regulatory frameworks such as SM&CR, Solvency II, data protection, financial crime and fair customer outcomes.
- Act with integrity and professionalism at all times.
Skills & Experience Required
- Relevant experience as a UA within an Insurance company
- Strong written and verbal communication skills.
- Advanced Microsoft Excel and MS Office capability.
- Proven ability to meet tight deadlines and manage competing priorities.
- Strong attention to detail and analytical skills.
- Ability to work independently while collaborating effectively within a team.
Why Join?
You’ll be joining a leading UK insurance business that values expertise, collaboration and operational excellence. The company offers a supportive and inclusive working environment, opportunities for development, and a strong focus on flexible working and employee wellbeing.
Senior Underwriting Assistant in Slough employer: Lorien
Join a leading UK insurance company that prioritises expertise and collaboration, offering a supportive and inclusive work environment in the heart of London. With a strong emphasis on employee wellbeing and flexible working arrangements, you will have ample opportunities for professional development and growth within a dynamic team dedicated to operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Underwriting Assistant in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working in underwriting. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to underwriting and financial risk solutions. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills and attention to detail during interviews. Bring examples of how you've successfully managed competing priorities or improved processes in previous roles. This will help you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Underwriting Assistant in Slough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Underwriting Assistant role. Highlight your relevant experience in insurance and showcase how your skills align with the key responsibilities mentioned in the job description.
Show Off Your Communication Skills:Since strong written and verbal communication is essential, use clear and concise language in your application. Don’t forget to demonstrate your ability to build relationships and manage queries effectively, as this will resonate well with us.
Highlight Your Organisational Skills:We’re looking for someone with strong organisational skills, so make sure to mention any experience you have managing multiple tasks or deadlines. Use specific examples to illustrate how you’ve successfully handled competing priorities in the past.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right people and you can easily keep track of your application status. Plus, it’s super straightforward!
How to prepare for a job interview at Lorien
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Senior Underwriting Assistant. Brush up on your knowledge of financial risk solutions, especially in areas like Credit Solutions and Political Risk. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since strong organisational skills are crucial for this position, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure accuracy under tight deadlines.
✨Communicate Effectively
Effective communication is key in this role, so practice articulating your thoughts clearly. Think about how you can demonstrate your ability to liaise with underwriting teams and stakeholders. You might even want to prepare a few questions to ask them about their processes to show your engagement.
✨Emphasise Continuous Improvement
The company values continuous improvement, so come prepared with ideas on how you could enhance processes or data quality in the underwriting support team. This shows that you're proactive and willing to contribute to the team's success right from the start.