At a Glance
- Tasks: Lead AI projects, manage cross-functional teams, and ensure successful delivery of innovative solutions.
- Company: Join a leading insurance client focused on AI transformation.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and operational efficiency.
- Why this job: Be at the forefront of AI technology and make a real difference in service delivery.
- Qualifications: 12+ years in IT project management with AI and digital transformation experience.
The predicted salary is between 72000 - 88000 £ per year.
AI Project Manager
We are currently recruiting for an AI Project Manager with Service Now and Chatbot experience to join one of our Insurance clients on a 6-month contract.
- Inside IR35
- Hybrid
Responsibilities
- Define project scope, delivery roadmaps and success criteria for AI-enabled services in partnership with Enterprise Technology functions.
- Establish delivery governance, reporting cadences and controls, ensuring alignment with AI governance, ethical AI guidance and regulatory compliance requirements.
- Lead end-to-end delivery of AI-enabled services, coordinating cross-functional teams of data/ knowledge analysts, engineers and product specialists.
- Manage delivery of AI solutions leveraging automation capabilities, machine learning, natural language processing, generative and agentic AI, from initiation through to handover.
- Oversee integration of AI capabilities into existing enterprise systems (ERP, CRM, cloud platforms, infrastructure management platforms etc.), managing scope, timeline and quality.
- Break down AI features into sprints and milestones, managing delivery cadence and tracking velocity, quality and technical debt with the engineering team.
- Manage cross-team dependencies across data pipelines, APIs and cloud infrastructure, working closely with ML engineers and platform teams.
Experience
- At least 12 years IT industry experience across project and programme management and service delivery, including delivering AI-enabled, digital or technology transformation services
- Experience in working in a collaborative environment
- Ability to articulate and document technology operations in detail
- Experience and knowledge of end-to-end technology programme delivery, including recognised project methodologies (e. g.
Agile/Scrum, PRINCE2 or PMP), service management, budgeting and people management, ideally spanning AI, data and cloud platforms
- Experience with Service Now and Moveworks is highly desirable.
- Ability to enable changes in operational processes and ability to work cooperatively with stakeholders and peers are essential
- Experience with Claude and Copilot
- Insurance/ Financial services experience
- Strong understanding of IT Service Desk operations and support models.
- Successfully led the rollout and adoption of chatbot solutions to improve service delivery, self-service capabilities, and operational efficiency.
- Enhanced the colleague and end-user experience through technology and service improvements.
Project Manager in Slough employer: Lorien
Join a forward-thinking company in Manchester that values technical expertise and offers a dynamic work culture. With a focus on hybrid working, flexible hours, and a strong emphasis on employee growth, this role provides the opportunity to lead impactful projects while maintaining a hands-on engineering position. Enjoy a competitive salary, annual bonus, and the chance to shape the future of corporate infrastructure services in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager in Slough
✨Tap into Local Agencies
For temporary roles like the one at Lorien, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so Lorien knows you can adapt quickly to their needs!
We think you need these skills to ace Project Manager in Slough
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch Lorien's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at Lorien
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at Lorien. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
