Lorien is looking for an IT Service Desk Analyst to join their dynamic Professional Services Hub in the City of London. In this role, you will be the first point of contact for IT support, managing queries via phone, email, and live chat while ensuring high-quality service delivery.
The ideal candidate will have experience in IT support, a strong understanding of ITIL processes, and a proven ability to provide excellent customer service. If you're passionate about technology and customer satisfaction, this could be the perfect role for you.
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