Lorien in London is seeking a qualified Analyst to join the Customer Outcomes Team. You will help implement the conduct risk framework and complaints processes to ensure strong customer outcomes, working with Underwriters, Compliance, Claims and TPAs.
You will provide regulatory guidance, monitor requirements, and support reporting to the Board and Conduct Committee, while upholding the Senior Managers and Certification Regime rules and ensuring compliance across the business.
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Regulatory Conduct & Customer Outcomes Analyst employer: Lorien
As a leading employer in the Cyber Security sector, we offer an engaging work culture that prioritises collaboration and innovation. Our Stevenage location provides a dynamic environment where employees can thrive, with opportunities for professional growth and development, including support for further security clearances. Join us to be part of a team dedicated to countering cyber threats while enjoying competitive pay and a commitment to employee well-being.