Head of Enterprise Technical Services in Reading
Head of Enterprise Technical Services

Head of Enterprise Technical Services in Reading

Reading Full-Time No home office possible
L

At a Glance

  • Tasks: Lead enterprise IT and OT services, ensuring operational stability and resilience.
  • Company: Join a leading utilities organisation during a critical transition period.
  • Benefits: Competitive day rate and hybrid working model for flexibility.
  • Other info: Opportunity to manage senior teams and oversee multi-supplier environments.
  • Why this job: Make a significant impact in a hands-on leadership role with essential infrastructure.
  • Qualifications: Director-level experience in IT operations and cloud services required.

Interim Head of Enterprise Technical Services

Reading or Havant (Hybrid)

6-Month Contract (Inside IR35)

Competitive Day Rate

Overview

We're supporting a leading utilities organisation in the search for an Interim Head of Enterprise Technical Services to provide critical leadership during a period of transition. This is a senior, Director-level role with end-to-end accountability for enterprise IT and OT services that underpin essential infrastructure. You'll play a key role in ensuring operational stability, resilience, and service continuity across a complex technology estate.

The Opportunity

This is a hands-on leadership assignment, not an advisory role. You will step in to lead from the front, taking ownership of live services and acting as the senior decision-maker during major incidents.

Key Responsibilities

  • Own the day-to-day operation and resilience of enterprise technology services, including:
  • Cloud platforms
  • Infrastructure & datacentres
  • Networks & connectivity
  • End User Services
  • IT / OT integration
  • Act as senior operational authority during major incidents
  • Lead and manage senior Heads of Function across Cloud, Platforms, and End User Services
  • Oversee a multi-supplier / SIAM operating model, ensuring performance and accountability
  • Manage operational risk, service performance, and regulatory compliance
  • Work closely with senior stakeholders across Technology, Security, Commercial, and Finance
  • Ensure a smooth and structured transition to a permanent hire
  • What We're Looking For

    Essential

    • Proven experience operating at Director or Head-of level in enterprise environments
    • Strong background in IT operations, infrastructure, and cloud services
    • Experience in regulated, safety-critical, or high-availability environments (e.g. utilities, energy, telco)
    • Track record of leading large-scale technical teams and senior leaders
    • Experience owning major incidents and high-risk operational decisions
    • Strong supplier and service management experience (multi-vendor environments)
    • A hands-on, accountable leadership style

    Desirable

    • Experience in utilities or Critical National Infrastructure (CNI)
    • Exposure to IT / OT convergence
    • Experience working within SIAM or complex supplier ecosystems
    • Prior interim leadership assignments

    Head of Enterprise Technical Services in Reading employer: Lorien

    Join a leading utilities organisation that prioritises operational stability and resilience, offering a dynamic work environment in Reading or Havant. As the Interim Head of Enterprise Technical Services, you will benefit from a competitive day rate and the opportunity to lead critical IT and OT services during a pivotal transition. The company fosters a culture of hands-on leadership, providing ample opportunities for professional growth and collaboration with senior stakeholders across various functions.
    L

    Contact Detail:

    Lorien Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Head of Enterprise Technical Services in Reading

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

    ✨Tip Number 2

    Prepare for interviews by researching the company and its culture. Understand their challenges and think about how your experience can help them navigate through transitions. This will show you’re not just interested in any job, but specifically in making an impact at their organisation.

    ✨Tip Number 3

    Practice your pitch! Be ready to articulate your leadership style and how you’ve successfully managed teams and incidents in the past. Highlight your hands-on approach and decision-making skills, as these are crucial for a role like Head of Enterprise Technical Services.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.

    We think you need these skills to ace Head of Enterprise Technical Services in Reading

    Leadership
    IT Operations Management
    Cloud Services
    Infrastructure Management
    Network Management
    End User Services Management
    IT/OT Integration
    Incident Management
    Supplier Management
    Service Management
    Operational Risk Management
    Regulatory Compliance
    Stakeholder Engagement
    Transition Management
    Hands-on Leadership Style

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the role of Head of Enterprise Technical Services. Highlight your experience in IT operations, cloud services, and leading large-scale teams. We want to see how your background aligns with the key responsibilities outlined in the job description.

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hands-on leadership role. Share specific examples of how you've managed major incidents or led technical teams in high-pressure environments. We love a good story!

    Showcase Your Leadership Style: In your application, make sure to convey your leadership style. We’re looking for someone who leads from the front and takes ownership. Share instances where you’ve made critical decisions during major incidents or how you’ve fostered accountability within your teams.

    Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can contribute to our mission.

    How to prepare for a job interview at Lorien

    ✨Know Your Stuff

    Make sure you brush up on your knowledge of enterprise IT and OT services. Understand the key technologies involved, especially cloud platforms and infrastructure. Being able to discuss these confidently will show that you're ready to lead from the front.

    ✨Showcase Your Leadership Style

    Prepare examples that highlight your hands-on leadership approach. Think about times when you've taken ownership during major incidents or led large-scale technical teams. This will demonstrate your capability to manage high-pressure situations effectively.

    ✨Understand the Business Context

    Familiarise yourself with the utilities sector and the specific challenges it faces. Knowing how operational stability and service continuity impact the business will help you align your answers with what the organisation is looking for.

    ✨Engage with Stakeholders

    Be ready to discuss how you would work with senior stakeholders across various functions like Technology, Security, and Finance. Highlight your experience in managing supplier relationships and ensuring accountability in multi-vendor environments.

    Head of Enterprise Technical Services in Reading
    Lorien
    Location: Reading

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    >