At a Glance
- Tasks: Create engaging training materials and deliver dynamic sessions to empower learners.
- Company: Join a leading insurance firm with a focus on innovation and growth.
- Benefits: Flexible hybrid work, competitive pay, and opportunities for professional development.
- Other info: Collaborative environment with a chance to influence training strategies.
- Why this job: Make a real difference by training others and shaping their success in the insurance industry.
- Qualifications: Experience in training and a solid understanding of insurance products.
The predicted salary is between 40000 - 50000 £ per year.
We are currently recruiting for a Product Trainer with an Insurance background to join one of our Insurance clients on a 6-month contract.
Responsibilities
- Develop high-quality, role-specific training materials from product briefs, including facilitator guides, learner workbooks, quick reference materials, e-learning scripts, and knowledge base content.
- Contribute to and maintain the in-product AI assistant knowledge base, ensuring content is accurate and up to date.
- Scope and plan content build activity in collaboration with the Training Manager, aligning to delivery timelines.
- Create comprehensive Train-the-Trainer packs to enable regional trainers to deliver consistently and independently.
- Deliver engaging training sessions to large cohorts (approx. 50 learners) across in-person, virtual, and hybrid formats.
- Host regular drop-in sessions to support colleagues during key product launch periods.
- Deliver product demonstrations ahead of go-live and lead champion certification sessions.
- Coach and support Business Champions to enable effective peer-to-peer learning and adoption.
- Facilitate Train-the-Trainer workshops, covering product knowledge, delivery approach, and common challenges.
- Provide ongoing coaching and support to regional trainers, ensuring quality and consistency during rollout.
- Keep regional trainers updated on product changes to ensure training materials remain current.
- Provide post-go-live support and reinforcement, working alongside digital/AI support tools.
- Capture and escalate feedback to continuously improve training content and delivery.
- Track engagement metrics such as attendance, completion, and early adoption indicators.
Product Trainer employer: Lorien
Join a dynamic and innovative insurance company that prioritises employee development and fosters a collaborative work culture. As a Product Trainer, you will benefit from flexible hybrid working arrangements, opportunities for professional growth, and the chance to make a meaningful impact through engaging training sessions. With a commitment to excellence and continuous improvement, this role offers a rewarding environment where your contributions are valued and recognised.
We think you need these skills to ace Product Trainer
Training Material Development
Facilitator Guide Creation
E-Learning Script Writing
Knowledge Base Management
Content Planning and Scoping
Train-the-Trainer Development
Engaging Presentation Skills
