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- Tasks: Join our operations team to support over 100 members and assist with process reviews.
- Company: A leading insurance firm with a dynamic team and a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Kickstart your career in a collaborative environment that values attention to detail and analytical skills.
- Qualifications: Strong analytical mindset, excellent communication skills, and a good understanding of business processes required.
- Other info: Ideal for recent graduates or those looking to advance in the insurance industry.
The predicted salary is between 24000 - 36000 £ per year.
Are you an analyst looking to make a step into a first major career role? Or maybe you're already in insurance and you're looking to expand your career. We're looking for an analyst with an analytical mindset, someone whose biggest strength is attention to detail and organisation to join my client's operations team.
Role: Full Time
Paying up to £32k
Hybrid
About the Role:
As an Operational & Technical Analyst – London, you will be part of a team of over 13 people supporting over 100 operational team members and 200 underwriters (writing over $1.5BM GWP) across approximately 30 lines of business. The role reports into the Operational & Technical Manager. An Operational & Technical Analyst is responsible for assisting the Operational & Technical Manager with BAU support, process review and audit activities across the London Open Market & Global product underwriting process. They will work with these teams and the broader London Operations team to assist in developing and delivering business and operational strategies.
Key Responsibilities:
- BAU Activities: Assist in monitoring all business support new starter information and training packs.
- Assist other team members in providing regular training sessions to cover key processes within the underwriting support teams.
- Review existing training material to ensure it is up to date and train a new starter once hired.
- Inform business support management and underwriting teams of any potential backlogs or build-up of work as required.
- Keep business support management and underwriting teams up to date with progress against SLAs and KPIs weekly.
- Assist with quarterly collation and distribution of the operational QBR pack as required.
- Carry out support activities for the team during requirements gathering, feasibility and operational benefit reviews, documentation creation and UAT testing for change projects affecting the business support teams.
- Assist with triage, analysis and troubleshooting of issues raised.
- Work with other team members to design and imbed new operational processes as required.
- Support transitions of work to improve processes (i.e. Underwriting to Ops, Onshore Ops to Shared Services).
- Keep abreast of and understand the impact of market processes and initiatives that could impact the business’ operations.
Skills and Experience:
- Good level of knowledge of systems and processes within the business support team.
- Excellent analytical and numerical proficiency.
- Excellent written and verbal communication skills - exhibiting diplomacy, good judgement, and discretion at all times.
- Excellent influencing and presentation skills, with experience in presenting to and advising management.
Operation Analyst employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operation Analyst
✨Tip Number 1
Network with professionals in the insurance industry, especially those working in operations. Attend industry events or webinars to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in operational analytics within the insurance sector. This knowledge can help you stand out during discussions with hiring managers.
✨Tip Number 3
Prepare to discuss specific examples of how you've used your analytical skills to solve problems or improve processes in previous roles. Real-life scenarios can demonstrate your capability effectively.
✨Tip Number 4
Research StudySmarter and our operations team to understand our values and goals. Tailoring your conversation to align with our mission can show your genuine interest in joining us.
We think you need these skills to ace Operation Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an Operations Analyst. Emphasise your analytical mindset, attention to detail, and any previous experience in insurance or operational roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific responsibilities from the job description that excite you and explain how your background makes you a great fit for the team.
Highlight Relevant Skills: In your application, focus on your analytical and numerical proficiency, as well as your communication skills. Provide examples of how you've used these skills in past roles, especially in relation to training, process review, or operational support.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Analyst role.
How to prepare for a job interview at Lorien
✨Showcase Your Analytical Skills
As an Operations Analyst, your analytical mindset is crucial. Be prepared to discuss specific examples of how you've used data analysis to solve problems or improve processes in previous roles. This will demonstrate your capability and fit for the position.
✨Highlight Attention to Detail
Attention to detail is a key requirement for this role. During the interview, mention instances where your meticulous nature has led to successful outcomes, such as catching errors or improving efficiency. This will help convey your suitability for the job.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responding to hypothetical situations related to operational challenges, as this will showcase your critical thinking and ability to handle real-world issues.
✨Demonstrate Communication Skills
Excellent communication skills are essential for this role. Be ready to discuss how you've effectively communicated complex information to different stakeholders. This could include presenting to management or training new team members, which aligns with the responsibilities of the position.
