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For Companies At a Glance
- Tasks: Join our operations team to support over 100 members and 200 underwriters in a dynamic role.
- Company: Be part of a leading insurance company with a strong market presence and growth opportunities.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional development.
- Why this job: This role offers hands-on experience in a fast-paced environment with a focus on innovation and teamwork.
- Qualifications: Strong analytical skills, attention to detail, and excellent communication abilities are essential.
- Other info: Ideal for recent graduates or those looking to advance their career in insurance.
The predicted salary is between 24000 - 36000 £ per year.
Are you an analyst looking to make a step into a first major career role? Or maybe you're already in insurance and you're looking to expand your career. We're looking for an analyst with an analytical mindset, someone whose biggest strength is attention to detail and organisation to join my client's operations team.
Role: Full Time
Paying up to £32k
Hybrid
About the Role:
As an Operational & Technical Analyst – London, you will be part of a team of over 13 people supporting over 100 operational team members and 200 underwriters (writing over $1.5BM GWP) across approximately 30 lines of business. The role reports into the Operational & Technical Manager.
An Operational & Technical Analyst is responsible for assisting the Operational & Technical Manager with BAU support, process review and audit activities across the London Open Market & Global product underwriting process. They will work with these teams and the broader London Operations team to assist in developing and delivering business and operational strategies.
Key Responsibilities:
- Assist in monitoring all business support new starter information and training packs.
- Assist other team members in providing regular training sessions to cover key processes within the underwriting support teams.
- Review existing training material to ensure it is up to date and train a new starter once hired.
- Inform business support management and underwriting teams of any potential backlogs or build-up of work as required.
- Keep business support management and underwriting teams up to date with progress against SLAs and KPIs weekly.
- Assist with quarterly collation and distribution of the operational QBR pack as required.
- Carry out support activities for the team during requirements gathering, feasibility and operational benefit reviews, documentation creation and UAT testing for change projects affecting the business support teams.
- Assist with triage, analysis and troubleshooting of issues raised.
- Work with other team members to design and imbed new operational processes as required.
- Support transitions of work to improve processes (i.e. Underwriting to Ops, Onshore Ops to Shared Services).
- Keep abreast of and understand the impact of market processes and initiatives that could impact the business’ operations.
Skills and Experience:
- Good level of knowledge of systems and processes within the business support team.
- Excellent analytical and numerical proficiency.
- Excellent written and verbal communication skills - exhibiting diplomacy, good judgement, and discretion at all times.
- Excellent influencing and presentation skills, with experience in presenting to and advising management.
Operation Analyst employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operation Analyst
✨Tip Number 1
Familiarise yourself with the insurance industry and its operational processes. Understanding the specific terminology and workflows will help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in operational roles within the insurance sector. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your analytical skills in detail. Think of specific examples where you've used data analysis to solve problems or improve processes, as this will be crucial for the Operational Analyst position.
✨Tip Number 4
Showcase your attention to detail by preparing questions about the company's current operational challenges. This not only demonstrates your analytical mindset but also your proactive approach to understanding their needs.
We think you need these skills to ace Operation Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an Operations Analyst. Focus on your analytical abilities, attention to detail, and any experience in insurance or operational processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the position, particularly in relation to the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your analytical and numerical proficiency, as well as your communication skills. Provide examples of how you've used these skills in previous roles or projects, especially in a team environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Analyst role.
How to prepare for a job interview at Lorien
✨Showcase Your Analytical Skills
As an Operations Analyst, your analytical mindset is crucial. Be prepared to discuss specific examples of how you've used data analysis to solve problems or improve processes in previous roles.
✨Demonstrate Attention to Detail
Attention to detail is a key requirement for this role. During the interview, highlight instances where your meticulous nature has led to successful outcomes, such as catching errors or improving efficiency.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice articulating your thought process and how you would approach various operational challenges that may arise in the role.
✨Familiarise Yourself with Industry Trends
Stay updated on current trends in the insurance industry and how they impact operations. Being knowledgeable about market processes will demonstrate your commitment and understanding of the business environment.
