At a Glance
- Tasks: Provide first line support and develop MIS reports using Microsoft Access, SQL Server, and Power BI.
- Company: Join a dynamic team in Cardiff focused on Business Energy systems.
- Benefits: Gain valuable experience with competitive pay and opportunities for growth.
- Other info: 12-month contract with a chance to enhance your tech skills.
- Why this job: Make a real impact by solving problems and supporting business operations.
- Qualifications: Strong analytical skills and familiarity with reporting tools.
The predicted salary is between 25000 - 32000 £ per year.
Location: Cardiff
Duration: 12 months
Description: As a BOS Technical Analyst, your main responsibility will be to provide first line support and maintenance for all Business Energy systems. You’ll be responsible for managing each request received via the BOS Support mailbox, from the first point of contact until resolution. In addition, typical duties will include:
- Responding to a high demand of support requests
- Managing communication with second line support / third parties
- Addressing training issues
- Reviewing support documentation
- Conducting scheduled audits
A significant part of this support role will include the development of MIS reports using tools such as Microsoft Access, SQL Server and Power BI. Your key accountabilities will include:
- Design and development of ad hoc MIS reports from a variety of systems
- Responsible for the design, development and validation of ad hoc MIS reports and statistics, both for management and to assist the business carry out their daily tasks
- Building short term tactical solutions using Excel, Access, Power BI and SQL Server
- Manage ESBOS Support mailbox
- Ensure all agreed audits related to ESBOS Support tasks are carried out and kept up to date
Junior Business Analyst in Newport employer: Lorien
Join a dynamic team in Cardiff as a Junior Business Analyst, where you will thrive in a supportive work culture that prioritises employee growth and development. With opportunities to enhance your technical skills through hands-on experience with tools like SQL Server and Power BI, you'll be part of a collaborative environment that values innovation and teamwork, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Business Analyst in Newport
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews by practising common questions related to business analysis and technical support. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio of your work, especially any reports or projects you've done using tools like SQL Server or Power BI. This will give you an edge and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Junior Business Analyst in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Junior Business Analyst role. Highlight any relevant experience with support systems, report development, and tools like SQL Server or Power BI. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and ability to handle high-demand situations.
Showcase Your Technical Skills:Since this role involves a lot of technical work, be sure to showcase your experience with Microsoft Access, SQL Server, and Excel. If you've developed reports or managed support requests before, let us know! We love seeing those skills in action.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Lorien
✨Know Your Tools
Familiarise yourself with Microsoft Access, SQL Server, and Power BI before the interview. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities. Be prepared to discuss how your skills align with managing support requests and developing MIS reports.
✨Practice Problem-Solving
Since you'll be dealing with a high demand of support requests, think of examples where you've successfully resolved issues in the past. This will demonstrate your ability to handle pressure and find solutions.
✨Prepare Questions
Have a few questions ready about the team dynamics and the types of challenges they face. This shows your interest in the role and helps you gauge if it's the right fit for you.
