At a Glance
- Tasks: Provide first line support and develop MIS reports using Microsoft Access, SQL Server, and Power BI.
- Company: Join a dynamic team in Cardiff focused on Business Energy systems.
- Benefits: Gain valuable experience, enhance your skills, and enjoy a supportive work environment.
- Other info: Opportunity for career growth and hands-on experience in a fast-paced setting.
- Why this job: Make a real impact by solving problems and supporting business operations.
- Qualifications: Basic knowledge of data analysis tools and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
As a BOS Technical Analyst, your main responsibility will be to provide first line support and maintenance for all Business Energy systems. You’ll be responsible for managing each request received via the BOS Support mailbox, from the first point of contact until resolution. In addition, typical duties will include:
- Responding to a high demand of support requests
- Managing communication with second line support / third parties
- Addressing training issues
- Reviewing support documentation
- Conducting scheduled audits
A significant part of this support role will include the development of MIS reports using tools such as Microsoft Access, SQL Server and Power BI.
Your key accountabilities will include:
- Design and development of ad hoc MIS reports from a variety of systems
- Responsible for the design, development and validation of ad hoc MIS reports and statistics, both for management and to assist the business carry out their daily tasks
- Building short term tactical solutions using Excel, Access, Power BI and SQL Server
- Managing ESBOS Support mailbox
- Ensuring all agreed audits related to ESBOS Support tasks are carried out and kept up to date
Locations
Junior Business Analyst in Newport, Wales employer: Lorien
As a Junior Business Analyst at our Cardiff location, you will thrive in a dynamic work culture that prioritises collaboration and innovation. We offer comprehensive training and development opportunities to help you grow your skills in business energy systems while enjoying the benefits of a supportive team environment. Join us for a rewarding career where your contributions directly impact our success and the satisfaction of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Business Analyst in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research common questions for Junior Business Analyst roles and practice your answers. We recommend using the STAR method to structure your responses – it’ll help you showcase your skills effectively.
✨Tip Number 3
Show off your skills with a portfolio! If you’ve worked on any relevant projects or reports, compile them into a neat presentation. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Junior Business Analyst in Newport, Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Junior Business Analyst role. Highlight relevant experience and skills that match the job description, especially around support roles and report development.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for the team at StudySmarter.
Showcase Your Technical Skills:Since this role involves tools like SQL Server and Power BI, don’t forget to mention any experience you have with these technologies. We want to see your technical prowess!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Lorien
✨Know Your Tools
Familiarise yourself with Microsoft Access, SQL Server, and Power BI before the interview. Be ready to discuss how you've used these tools in past projects or coursework, as this will show your practical knowledge and readiness for the role.
✨Understand the Support Process
Brush up on the basics of first line support and how to manage support requests effectively. Think about examples from your experience where you successfully resolved issues or communicated with different teams, as this will demonstrate your problem-solving skills.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific support scenarios. Practice articulating your thought process clearly, focusing on how you would prioritise tasks and communicate with both users and technical teams.
✨Show Your Analytical Skills
Be prepared to discuss how you approach data analysis and report generation. Bring examples of any reports you've created or insights you've derived from data, as this will highlight your analytical mindset and ability to contribute to the team.
