Job Description \n Marketo Technical Lead \n Location: London (hybrid) Contract: 6-months (maternity cover) Includes: 1 direct report About the role\n We're looking for a technically minded Marketo specialist to own the administration, development and support of our Adobe Marketo Engage platform during a maternity cover. You'll sit within a CRM Support team, keeping Marketo secure, reliable and well governed, and working closely with Digital Marketing, CRM and Sales. \n This is not a campaign-execution role . Campaign delivery and data loading sit with the Digital Marketing team. Your focus is the platform, the data and the integrations behind it. What you'll do\n \n \n \n Run day-to-day administration, user management, governance and data hygiene, and monitor database and API limits \n Build and improve fields, forms, automations and workflows, following proper testing and release processes \n Own the Marketo-Salesforce integration, troubleshooting sync issues (eg qualified leads not reaching Salesforce) to root cause \n Support third-party integrations, including LinkedIn and BigQuery \n Triage and resolve platform incidents via ServiceNow, acting as the escalation point for marketing operations \n Act as the key technical contact for Adobe, raising support tickets and joining regular vendor reviews \n Manage one direct report (previous people-management experience is beneficial but not essential) \n \n \nWhat you'll bring\n \n \n \n Strong hands-on Marketo administration experience, with a technical rather than campaign-focused background \n Proven experience troubleshooting CRM sync and integration issues, ideally Marketo-Salesforce \n Experience with data management, automation development and lead scoring \n Experience supporting users through a ticketing system (ServiceNow or similar) \n Good understanding of the lead life cycle and CRM data flows, plus familiarity with APIs \n Experience of platform governance, documentation and change management \n Strong analytical skills and the ability to explain technical issues in plain business language \n \n Nice to have: Custom Data Objects, Adobe add-ons (Dynamic Chat, Interactive Webinars), wider Salesforce ecosystem experience, direct vendor management experience. \n Guidant, Carbon60, Lorien
Marketo Technical Lead employer: Lorien
As a leading employer in the Cyber Security sector, we offer an engaging work culture that prioritises collaboration and innovation. Our Stevenage location provides a dynamic environment where employees can thrive, with opportunities for professional growth and development, including support for further security clearances. Join us to be part of a team dedicated to countering cyber threats while enjoying competitive pay and a commitment to employee well-being.
