At a Glance
- Tasks: Create engaging training materials and deliver dynamic sessions to empower learners.
- Company: Join a leading insurance firm focused on innovation and growth.
- Benefits: Flexible hybrid work, competitive pay, and opportunities for professional development.
- Other info: Collaborative environment with a focus on continuous improvement and support.
- Why this job: Make a real difference by training others and shaping product knowledge.
- Qualifications: Experience in training and a background in insurance is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Product Trainer with an insurance background to join one of our insurance clients on a 6-month contract.
Inside IR35. Hybrid - adhoc to London and Ipswich.
Responsibilities:
- Develop high-quality, role-specific training materials from product briefs, including facilitator guides, learner workbooks, quick reference materials, e-learning scripts, and knowledge base content.
- Contribute to and maintain the in-product AI assistant knowledge base, ensuring content is accurate and up to date.
- Scope and plan content build activity in collaboration with the Training Manager, aligning to delivery timelines.
- Create comprehensive Train-the-Trainer packs to enable regional trainers to deliver consistently and independently.
- Deliver engaging training sessions to large cohorts (approx. 50 learners) across in-person, virtual, and hybrid formats.
- Host regular drop-in sessions to support colleagues during key product launch periods.
- Deliver product demonstrations ahead of go-live and lead champion certification sessions.
- Coach and support Business Champions to enable effective peer-to-peer learning and adoption.
- Facilitate Train-the-Trainer workshops, covering product knowledge, delivery approach, and common challenges.
- Provide ongoing coaching and support to regional trainers, ensuring quality and consistency during rollout.
- Keep regional trainers updated on product changes to ensure training materials remain current.
- Provide post-go-live support and reinforcement, working alongside digital/AI support tools.
- Capture and escalate feedback to continuously improve training content and delivery.
- Track engagement metrics such as attendance, completion, and early adoption indicators.
Product Trainer in London employer: Lorien
Join a dynamic and innovative insurance company that values employee development and collaboration. As a Product Trainer, you will benefit from a supportive work culture that encourages continuous learning and offers opportunities for professional growth, all while working in a hybrid environment that balances flexibility with the chance to engage directly with colleagues in London and Ipswich. With a focus on delivering high-quality training and fostering peer-to-peer learning, this role provides a meaningful opportunity to make a significant impact within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Product Trainer in London
✨Tap into Local Agencies
For temporary roles like the one at Lorien, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so Lorien knows you can adapt quickly to their needs!
We think you need these skills to ace Product Trainer in London
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch Lorien's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at Lorien
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at Lorien. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
