At a Glance
- Tasks: Provide remote support for AV and IT issues, focusing on collaboration tech.
- Company: Lorien, a forward-thinking company in the tech industry.
- Benefits: Permanent position with training opportunities and flexible work options.
- Other info: Opportunities available across multiple sites for career growth.
- Why this job: Join a dynamic team and enhance your skills in collaboration technologies.
- Qualifications: Experience in IT or AV support with strong troubleshooting abilities.
The predicted salary is between 28000 - 35000 £ per year.
Lorien is seeking a Junior IT / AV Service Engineer in London. This is a permanent position providing remote support for AV and IT issues, focusing on collaboration technologies like Microsoft Teams.
The ideal candidate will possess experience in IT support or AV support and demonstrate strong troubleshooting and customer service skills. Training for AV collaboration technologies will be provided.
Opportunities are available across Basingstoke & Sunbury sites.
Junior IT & AV Support Engineer for Collaboration Tech in London employer: Lorien
Lorien is an excellent employer that fosters a dynamic work culture in the heart of London, offering a supportive environment for growth and development in the IT and AV sectors. With a focus on collaboration technologies, employees benefit from comprehensive training and the chance to work alongside experienced professionals, ensuring a rewarding career path. The company values innovation and teamwork, making it an ideal place for those looking to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Junior IT & AV Support Engineer for Collaboration Tech in London
✨Tip Number 1
Network like a pro! Reach out to folks in the IT and AV sectors, especially those working with collaboration tech. Attend meetups or webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your troubleshooting skills! During interviews, be ready to discuss specific problems you've solved in the past. Use examples from your experience in IT support or AV support to demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Before your interview, do some mock sessions with friends or family. Focus on common questions related to collaboration technologies like Microsoft Teams to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Junior IT & AV Support Engineer for Collaboration Tech in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT and AV support, especially with collaboration technologies like Microsoft Teams. We want to see how your skills match what we're looking for!
Show Off Your Troubleshooting Skills:In your application, give examples of how you've tackled IT or AV issues in the past. We love seeing candidates who can think on their feet and solve problems effectively.
Be Personable:Customer service is key in this role, so let your personality shine through in your written application. We appreciate a friendly tone that shows you’re approachable and ready to help!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lorien
✨Know Your Tech
Brush up on your knowledge of collaboration technologies, especially Microsoft Teams. Be ready to discuss any previous experience you have with IT or AV support, and think of specific examples where you've successfully troubleshot issues.
✨Show Off Your Customer Service Skills
Since this role involves remote support, it's crucial to demonstrate your customer service abilities. Prepare to share instances where you've effectively communicated with users to resolve their problems, showcasing your patience and understanding.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities for AV technologies, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Practice Troubleshooting Scenarios
Anticipate potential troubleshooting scenarios that might come up in the role. Practise explaining your thought process out loud, as this will help you articulate your problem-solving skills during the interview. It’s all about showing how you think on your feet!
