At a Glance
- Tasks: Provide technical support for trading applications in a fast-paced financial environment.
- Company: Join a leading banking client with a dynamic hybrid working culture.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
- Other info: Work in a collaborative team with excellent career advancement opportunities.
- Why this job: Be the bridge between tech and trading, making a real impact in finance.
- Qualifications: Experience in application support and strong knowledge of financial markets required.
The predicted salary is between 63000 - 77000 £ per year.
Hybrid Working – London – 2-3 days a week on site.
Financial Services
Lorien's leading banking client is looking for an eRates Application Support professional to provide functional and technical support across a complex Front Office trading environment. The role will focus primarily on Rates and Repo products, supporting business-critical trading applications and ensuring the stability, availability and performance of the end-to-end application landscape.
The successful candidate will combine strong financial markets/product knowledge with hands-on technical capability and will act as a key bridge between Front Office users, technology teams and other stakeholders.
This role is based in London and will be via Umbrella.
Key Responsibilities
- Provide functional and technical application support for Front Office Rates and Repo trading applications.
- Manage production incidents and problems, performing investigation, root-cause analysis and coordinating resolution.
- Support complex end-to-end application chains, understanding upstream/downstream dependencies and business impact.
- Work closely with Traders, Front Office users, developers, infrastructure teams and senior stakeholders.
- Use SQL to investigate data, troubleshoot issues and analyse application behaviour.
- Support applications across Unix, Linux and Windows environments, including web application servers and portals.
- Utilise basic scripting, ideally Python, for troubleshooting and automation.
- Support change and release management, ensuring controlled implementation into production.
- Translate technical issues into clear business language and communicate effectively across technical and non-technical teams.
- Identify opportunities to improve application stability, resilience and support processes.
- Contribute to projects and application enhancements, delivering within agreed time, quality and budget constraints.
- Provide guidance and support to junior team members.
Skills & Experience
- Strong experience in Application/Production Support, predominantly within a Front Office Trading environment.
- Good financial markets knowledge with a strong understanding of Rates and Repo products.
- Experience supporting business-critical trading applications and understanding their impact on Front Office operations.
- Strong incident, problem and root-cause management experience.
- Good knowledge of Unix, Linux and Windows systems.
- Strong SQL skills, including query writing, troubleshooting and data analysis.
- Basic scripting capability, ideally Python.
- Knowledge of web application servers and portals.
- Strong understanding of production, change and release management processes.
- Experience supporting complex functionality and end-to-end application architectures.
- Excellent analytical and problem-solving skills.
- Strong stakeholder management and communication skills, with the ability to engage effectively from junior through to senior level.
- Self-motivated and able to work independently within a fast-paced, complex environment.
- Experience contributing to or managing projects and delivering within time, quality and budget constraints.
- Fluent English.
Key Skills
- eRates
- Rates
- Repo
- Front Office
- Application Support
- Production Support
- Trading Applications
- SQL
- Unix/Linux
- Python
- Incident & Problem Management
- Change & Release Management
- Stakeholder Management
eRates Application Support in London employer: Lorien
As a leading employer in the Cyber Security sector, we offer an engaging work culture that prioritises collaboration and innovation. Our Stevenage location provides a dynamic environment where employees can thrive, with opportunities for professional growth and development, including support for further security clearances. Join us to be part of a team dedicated to countering cyber threats while enjoying competitive pay and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land eRates Application Support in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Lorien. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Lorien.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Lorien. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace eRates Application Support in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Lorien and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Lorien how you can be a team player!
How to prepare for a job interview at Lorien
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Lorien.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Lorien's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
