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For Companies At a Glance
- Tasks: Manage customer accounts, make collection calls, and perform bank reconciliations.
- Company: Join a dynamic team focused on smooth cashflow operations.
- Benefits: Competitive pay, flexible working hours, and valuable experience.
- Why this job: Perfect for detail-oriented individuals who thrive in fast-paced environments.
- Qualifications: Experience in credit control and strong Excel skills required.
- Other info: Opportunity to develop communication skills and take ownership of accounts.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Are you targetâdriven, detailâobsessed, and brilliant with customers? Love the satisfaction of a clean reconciliation and a balanced ledger? Then you might be the Credit Control superstar we're looking for. We're on the hunt for a proactive, confident, and organised Credit Control Specialist to support our Effies operations and keep cashflow running smoothly on a contract basis. If you thrive in a fastâpaced environment and enjoy taking ownership of your accounts, this role is calling your name.
What You'll Be Doing
- Managing customer accounts through the Effies system
- Making 30+ outbound collection calls a day and following up via email
- Performing daily manual bank reconciliations in Excel
- Keeping customer balances, payment statuses and account notes upâtoâdate
- Sending secure payment links and processing card payments
- Owning the shared mailbox and delivering topâtier customer service
- Spotting problem accounts early and escalating them to the Effies Team
What You Bring
- Proven experience in credit control / collections
- Strong Excel skills, especially manual reconciliations
- Brilliant communication - confident on the phone and professional via email
- Experience in awards systems or events collections? Huge bonus!
- Comfortable contacting suppliers and managing payment conversations
Credit Control Specialist in London employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Credit Control Specialist in London
â¨Tip Number 1
Get your networking game on! Reach out to people in the credit control field, attend industry events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
â¨Tip Number 2
Practice makes perfect! Before you hit that apply button, rehearse your pitch. Be ready to talk about your experience with customer accounts and how youâve nailed those manual reconciliations. Confidence is key!
â¨Tip Number 3
Show off your skills! If youâve got strong Excel abilities, consider creating a mini portfolio showcasing your best work. This could be a game-changer during interviews, especially when discussing your reconciliation prowess.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Credit Control Specialist in London
Some tips for your application đŤĄ
Show Off Your Skills: Make sure to highlight your experience in credit control and collections. We want to see how your strong Excel skills and communication abilities can shine through in your application!
Tailor Your Application: Donât just send a generic CV! Tailor your application to match the job description. Mention your experience with managing customer accounts and any relevant systems you've used, like Effies.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We love detail, but we also appreciate brevity. Make sure you get across why youâre the perfect fit for this role without rambling on!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from our team!
How to prepare for a job interview at Lorien
â¨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed customer accounts in the past. Be prepared to share specific examples of how youâve improved cash flow or resolved outstanding payments.
â¨Excel Skills on Display
Since strong Excel skills are a must, make sure you can talk confidently about your experience with manual reconciliations. If possible, bring along a sample of your work or be ready to demonstrate your proficiency during the interview.
â¨Customer Service is Key
Highlight your communication skills by preparing examples of how you've handled difficult conversations with customers. Show that you can maintain professionalism while being assertive, especially when it comes to payment discussions.
â¨Be Proactive and Organised
Demonstrate your proactive nature by discussing how you manage your workload and keep track of multiple accounts. Share strategies you use to stay organised, especially in a fast-paced environment, as this will resonate well with the hiring team.
