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- Tasks: Lead AV systems management and provide technical support for a prestigious financial client.
- Company: Join a market-leading AV specialist known for cutting-edge technology solutions.
- Benefits: Enjoy a hybrid work model, career progression, and a positive work-life balance.
- Why this job: Work with exciting technology and collaborate with global teams in a dynamic environment.
- Qualifications: Experience in AV engineering and strong technical skills are essential; training provided for the right candidate.
- Other info: Opportunity to engage with senior management and participate in innovative projects.
The predicted salary is between 48000 - 64000 £ per year.
Lorien are currently recruiting a Lead AV Engineer for our client, a market leading AV Specialist, to be based on-site in a prestigious Financial Services client in central London. The role entails working on a brand-new office building, being exposed to senior management teams and getting stuck in with cutting edge AV technology solutions. As some elements of the role therefore involve AV design, CTS-D experience would be beneficial, however they are happy to train a successful candidate in this area, so it is not an essential qualification of the job.
This is a great role for an AV Engineer who is experienced as a point of escalation for technicians and is keen to join a collaborative team, who not only foster a positive work-life balance and career progression but regularly push their technology to the future, ensuring they remain at the cutting edge of Audio-visual working with exciting technology.
Responsibilities:- Technical management of the onsite AV systems globally.
- Serve as the primary contact for Level 2 technical issues escalated by AV Technicians or IT/UC departments.
- Collaborate closely with global IT, UC, and AV teams.
- Provide ongoing training to AV Technicians and IT support staff to ensure best practices in AV equipment usage.
- Update and document AV firmware and software as needed.
- Foster relationships with AV partners like Crestron and Cisco, staying informed about future updates.
- Ensure operational availability of all AV-enabled meeting rooms and other AV environments.
- Handle incident management using ServiceNow.
- Participate in new projects with UC teams, including global onsite deployments.
- Support the SDM and AV Operations Manager with technical aspects of recruitment.
- Identify and address areas for technical training and development within the AV team.
- Extensive knowledge of digital and analogue audio and video signal processing standards and protocols.
- Familiarity with AV engineering disciplines related to meeting rooms and event spaces.
- Proven experience in managing AV environments.
- Strong technical fault-finding skills, ideally demonstrated in a service desk or field service setting.
- Excellent verbal and written communication skills, capable of conveying information clearly.
- Ability to explain technical details to customers.
- Ability to remain calm and composed under pressure.
- Avixa CTS (CTS – D preferred but not essential).
- QSYS Level 1 & 2.
- Ideally knowledge of QSC Designer, Cisco Control Hub, Crestron Toolbox and Crestron NVX.
- Crestron AV over IP/Working with XiO Cloud.
- Experience in the use of incident management tools such as ServiceNow.
Lead AV Engineer employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead AV Engineer
✨Tip Number 1
Network with professionals in the AV industry, especially those who work with Crestron and Cisco technologies. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in AV solutions.
✨Tip Number 2
Familiarise yourself with the latest AV technologies and tools mentioned in the job description, such as QSC Designer and ServiceNow. This will not only boost your confidence but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss your experience in managing AV environments and how you've handled technical issues in the past. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Showcase your leadership abilities by discussing any previous experiences where you trained or mentored others in AV technology. Highlighting your collaborative spirit will resonate well with the team-oriented culture they are looking for.
We think you need these skills to ace Lead AV Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AV systems, technical fault-finding skills, and any relevant certifications like Avixa CTS or QSYS. Emphasise your ability to manage AV environments and collaborate with IT teams.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or technologies you’ve worked with that align with the job description, and explain how your experience makes you a great fit for the Lead AV Engineer position.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential, consider including examples in your application where you've successfully conveyed technical information to non-technical stakeholders or trained team members.
Highlight Problem-Solving Abilities: Provide examples of how you've handled technical issues in previous roles, especially in high-pressure situations. This will demonstrate your ability to remain calm and composed while managing AV systems and supporting technicians.
How to prepare for a job interview at Lorien
✨Showcase Your Technical Expertise
Be prepared to discuss your extensive knowledge of digital and analogue audio and video signal processing standards. Highlight any relevant experience managing AV environments and be ready to explain technical details clearly, as this role requires strong communication skills.
✨Demonstrate Problem-Solving Skills
Since the position involves handling Level 2 technical issues, think of examples from your past where you successfully resolved complex problems. This will show your ability to remain calm under pressure and your strong fault-finding skills.
✨Emphasise Collaboration Experience
This role requires close collaboration with global IT, UC, and AV teams. Share experiences where you worked effectively in a team setting, especially in training or mentoring others, to demonstrate your collaborative spirit.
✨Stay Updated on AV Technology
Familiarise yourself with the latest AV technologies and trends, particularly those related to Crestron and Cisco. Showing that you are proactive about staying informed will impress interviewers and align with their focus on cutting-edge solutions.
